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Job Summary - Manager Clinical Risk Mgmt
Leads a team of Clinical Risk professionals, overseeing implementation of the Clinical Risk Management program and annual Clinical Risk Workplan. Responsible for ensuring regulatory compliance with all applicable laws, regulations and policies. Supervises the Clinical Risk Specialists, Risk Analysts and other team members as assigned. Oversees the department's day to day clinical risk operations to ensure: investigation and resolution of incidents, identification of strategies to minimize risks, improvement in the quality and safety of patient care, loss control, management of claims, monitoring of risk trends, implementation of strategies to ensure proactive risk reduction measures. Partners with other Managers across QSE to ensure collaboration and success. Responsible for daily operations of team related to staffing and budgetary effectiveness. Role requires regular in person leadership presence in assigned Corewell Health delivery system locations.
Essential Functions - Manager Clinical Risk Mgmt
- Manages the activities of Clinical Risk Specialists, Risk Analysts and other team members as assigned. Acts as a liaison between the organization and the Risk Management, Claims, Legal departments to facilitate adherence to standards, policies, rules and regulations. Implements the Risk Management Program, including assessment and evaluation of risk management strategies. Serves as a resource and special projects coordinator for the Director, Clinical Risk Management and other leadership staff as directed. Ensures availability of all reports and records for area of responsibility.
- Serves as a consultant to the organization regarding clinical risk management issues. Provides guidance, recommendations, and resources on issues relating to standards, laws, rules, and regulations applicable to health care and treatment. Provides risk and liability consultation to management, staff and physicians for patient safety and loss control in clinical events, sentinel events and risk issues. May be asked to perform investigations at the direction of legal counsel and works with legal counsel to provide guidance, recommendations and other assistance as requested. In such cases, the team member will report directly to legal counsel as opposed to the team member's up-line leadership, and such work with legal counsel shall be confidential and protected from disclosure by the attorney client privilege and work protect protection.
- Responsible for interviewing, hiring, retaining employees and members of the team, monitoring performance. Develops team members, builds teams, and identifies and leverages talent across regions to foster high performing teams. Initiating when appropriate, and following through with disciplinary action and termination in consultation with Human Resources for service. Develops a team culture that encourages staff to speak up when they have concerns.
- Works with Director, Clinical Risk Management and financial analyst to maintain department budget at appropriate level. Ensures team compliance with internal policies related to budget/expense.
- Manages the work priorities of the department to ensure organization and department targets are achieved. Delegates the general work assignment areas for all employees and assigns special projects individually. Mentors, coaches and develops employees while being a role model and resource to them. Makes data-informed decisions.
- Partners with Director, Clinical Risk Management to implement strategies and tactics aligned with organization and department priorities. Takes action, monitors performance and provides regular reports on effectiveness to leadership.
- Creates and presents reports to or for the Director, Clinical Risk Management and to or for other regional/system leadership teams upon request. Under direction of the Director, Clinical Risk Management this role develops risk management education plans for required team members to enhance awareness and based on analysis of claims management reporting history, patient safety events, sentinel events, and other risk management topics.
- Role requires frequent on-site physical presence in and regular travel to multiple locations across the assigned Corewell Health care delivery service area. Provides on-call consultations and intervention services for risk management issues and has ability to occasionally flex hours as needed.
- Required Bachelor's Degree Nursing
- Preferred Master's Degree health care-related field such as nursing, or a business related field, and 5 years recent, relevant risk management experience.
- 5 years of relevant experience clinical nursing experience or relevant healthcare experience Required
- 5 years of relevant experience Experience in legal field such as health care claims, health care contract development/negotiation, healthcare insurance programs and claims, health care risk management programs, patient safety, patient quality improvement programs, or nursing administration and management positions. Required
- 3 years of relevant experience Leading others (supervisory role) Required
- LIC-Registered Nurse (RN) - STATE_MI State of Michigan required for anyone hired after 9.1.24 preferred
- CRT-Professional Health Risk Mgt, Certified (CPHRM) - AHA-CC American Hospital Association Certification Center Either CPHRM or CPPS Cert required. 2 Yrs required Or
- CRT-At least one Certification from preferred list - UNKNOWN Unknown IHI Open School preferred
Physical Demands -
Manager Clinical Risk Mgmt
- Pallet to Waist (6" from floor) > 5 lbs: Seldom up to 10 lbs
- Waist to Waist > 5 lbs: Seldom up to 10 lbs
- Waist to Chest (below shoulder) > 5 lbs: Seldom up to 10 lbs
- Waist to Overhead > 5 lbs: Seldom up to 10 lbs
- Bilateral Carry > 5 lbs: Seldom up to 10 lbs
- Unilateral Carry > 5 lbs: Seldom up to 10 lbs
- Pushing Force > 5 lbs: Seldom up to 10 lbs
- Pulling Force > 5 lbs: Seldom up to 10 lbs
- Sitting: Frequently
- Standing: Occasionally
- Walking: Occasionally
- Forward Bend - Standing: Seldom
- Forward Bend - Sitting: Occasionally
- Trunk Rotation - Standing: Seldom
- Trunk Rotation - Sitting: Occasionally
- Driving: Seldom
- Reach - Above Shoulder: Seldom
- Reach - at Shoulder or Below: Seldom
- Handling: Occasionally
- Forceful Grip > 5 lbs: Seldom
- Forceful Pinch > 2 lbs: Seldom
- Finger/Hand Dexterity: Frequently
Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here. On-demand pay program powered by Payactiv Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more! Optional identity theft protection, home and auto insurance, pet insurance Traditional and Roth retirement options with service contribution and match savings Eligibility for benefits is determined by employment type and status
Primary Location SITE - Musculoskeletal Center - 230 Michigan St - Grand Rapids
Department Name QSE - Clinical Risk Management
Employment Type Full time
Shift Day (United States of America)
Weekly Scheduled Hours 40
Hours of Work 8:00 a.m. to 5:00 p.m.
Days Worked Monday to Friday
Weekend Frequency N/A
CURRENT COREWELL HEALTH TEAM MEMBERS - Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only. Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief. Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category. An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team. You may request assistance in completing the application process by calling 616.486.7447.
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Corewell Health
Dec 15, 2025