Internal Communications Manager

Marketing

Full Time

87166BR

Job Summary

UCSF Health is looking for an Internal Communications Manager to help shape how the organization informs, engages, and aligns its 20,000-person workforce. You'll join a team of sharp, mission-driven communicators who are trusted partners to leaders across the health system. We bring clarity to big priorities, elevate the stories that matter, and give employees the information they need to understand where the organization is headed. It's fast-moving, collaborative work with real impact on how people show up every day.

In this individual contributor role, you'll support leaders across system functions and major business units-helping them translate complex initiatives into clear, timely, and meaningful communication for employees. You'll also contribute to the coordinated internal communications program for UCSF Health, partnering closely with colleagues to maintain consistency, share insights, and support both day-to-day operations and systemwide priorities.

This is a hands-on role for an experienced communicator who is comfortable operating independently, collaborating across functions, and supporting leaders. The ideal candidate thrives in a fast-paced environment, balances enterprise perspective with focused leadership support, and brings sound judgment to a wide range of topics and situations. This position requires the ability to be onsite in San Francisco at least one day a week.

The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on a number of factors, including your work experience and internal equity within this position classification at UCSF. The annual salary range for this position is $101,300-$216,700, with a target entry point of $150,390+, depending on experience. To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Department Description

The UCSF Health Department of Marketing and Communications is focused on driving transformational change, sharing life-changing experiences, and fostering connections that save lives and shape the future of healthcare. This powerhouse marketing and communications team fosters sustainable growth for the organization by clearly and consistently communicating why UCSF is the best place to work and come for care. The team leads innovative, integrated, and measurable multi-channel marketing and communications initiatives to support UCSF Health's vision and strategic priorities creating a positive impact on its diverse internal and external constituencies. We are the translators, storytellers, and advocates, dedicated to showcasing the brilliance, compassion, and unwavering commitment that defines UCSF Health and demonstrates a positive impact on the patients, families, and communities we serve.

Required Qualifications

• Bachelor's degree in a related area or four years of relevant experience.
• Five years or more of experience in internal communications, preferably in a healthcare or large organizational setting.
• Proven ability to develop and execute internal communications strategies that drive employee engagement.
• Strong writing, editing, and storytelling skills with the ability to tailor messages to different audiences and formats.
• Strong analytical skills to measure communication effectiveness and adjust strategies accordingly.
• Proficiency with internal communications tools, including intranet platforms, email management systems, and content management tools.
• Excellent interpersonal skills, with the ability to build relationships and provide strategic counsel to leaders.
• A hands-on, execution-focused approach with the ability to manage multiple projects simultaneously.
• Strong project management skills with experience leading large-scale communication initiatives.
• Demonstrated commitment to diversity, equity, inclusion, and anti-racism, which are foundational values central to the UCSF's mission.
• Ability to work on-site in San Francisco at least one day per week.

Preferred Qualifications

• Experience working in an academic medical center or large healthcare system.
• Advanced knowledge of the organization, including its mission, vision, goals, policies, and infrastructure; strong knowledge of current affairs and issues in higher education and/or health sciences.
• Familiarity with employee engagement strategies and best practices.
• Knowledge of change management communication principles and experience supporting organizational transformations.

About UCSF

At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what's possible for the patients we serve - a promise we share with the professionals who make up our team.

Consistently ranked among the top 10 hospitals nationwide by U.S. News & World Report - UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

Organization

Health

Job Code and Payroll Title

005887 COMM SPEC 4

Job Category

Marketing / Communications, Professional and Managerial

Bargaining Unit

99 - Policy-Covered (No Bargaining Unit)

Employee Class

Career

Percentage

100%

Location

San Francisco, CA

Campus

Mission Bay (SF)

Work Style

Flexible

Shift

Days

Shift Length

8 Hours

Additional Shift Details

M-F