Senior Compliance Officer - Issues Management

This is a remote role that may be hired in several markets across the United States.

This position ensures the legal, operational, and risk management compliance of the Bank at a high level of complexity and ability. Facilitates the security and integrity of Bank activities through the expert identification of risks, inefficiencies, and compliance issues. Provides guidance to business leaders and associate teams through knowledge of new and existing laws that impact enterprise activities. Leads the review of business processes, procedures, and activities for risks and inefficiencies. Assists internal and external audits. Develops and implements new, compliant policies as appropriate. Serves as a liaison between corporate, legal, and division teams to identify and resolve complex issues. Assists management with special projects and initiatives that foster an understanding of and compliance with applicable regulations, rules, and standards. May provide leadership to less experienced associates in the work group.

• Compliance Improvement - Leads the analysis of external laws and regulations as well as internal processes and systems. Develops and revises policies, procedures, services, products, and systems that ensure regulatory compliance. Fosters understanding and proper implementation of necessary changes in impacted business areas. Assists special projects or related business initiatives as needed, which may include consulting on specific compliance matters.
• Business Support - Serves as a liaison between examiners, regulators, auditors, and legal and corporate compliance teams during compliance examinations, processes, and procedures. Tracks, investigates, and resolves complex or escalated issues which may involve system testing or direct consumer complaints. Recommends process and operational improvements that enhance efficiencies and reduce risk. Provides technical support to business programs, systems, or vendors throughout daily activities. Assists less experienced associates in addressing and addressing factors that perpetuate risk.
• Reporting - Prepares reports for management on results of compliance reviews, legal changes, or new regulations. Conveys the necessary actions to fulfill regulatory requirements and communicates changes amongst work groups.
• Compliance Expertise - Maintains a strong knowledge of current or changing laws, regulations, requirements, policies, and procedures that affect assigned area of the Bank. Serves as a subject matter expert in providing guidance to management and associates on compliance-related matters. May facilitate compliance trainings, educational resources, or other methods of strengthening knowledge within the Bank of applicable rules, regulations, and standards. May participate in industry events or professional organizations to remain knowledgeable on factors that could impact enterprise activities.

Basic Qualifications:

Bachelor's Degree and 8 years of experience in Compliance, Legal, Audit, Banking or other related experience
-OR-

High School Diploma or GED and 12 years of experience in Compliance, Legal, Audit, Banking or other related experience

Preferred Qualifications:

• Experience with Issues Management, Issues Validation Readiness, and Monitoring
• Solid knowledge of MS Office Suite including Excel and Power Point.
• Ability to cross collaborate and effectively communicate and work with different levels within the bank including stakeholders.
• Ability to work with a team and independently, ability to multi-task and have a strong attention to detail.

Preferred Certifications:

• CAMS (Certified Anti-Money Laundering Specialist)
• CAFP (Certified Anti-Money Laundering and Fraud Professional)
• CRCM (Certified Regulatory Compliance Manager)
• CIPP (Certified Information Privacy Professional)

This job posting is expected to remain active for (45) days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants.

The base pay for this position is relative to your experience but the range is generally $109,239 - $145,652 per year.

Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.