Windows Lead

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

Job Title: Windows Lead

Location(s): Fort Mill, SC

Role Summary:
Responsible for administering Microsoft Windows Server and VMware virtualization platforms across onshore and offshore delivery models, ensuring reliability, security, and recoverability of enterprise services.

• Strong knowledge of Microsoft Windows Server 2012, 2016, 2019, and 2022.
• Hardware management experience across Dell, HPE, IBM, and Cisco UCS platforms.
• Core services: AD, DNS, DHCP, Sites & Services, Replication, GPO, SSL Certificates, IIS.
• Data Center operations across DMZ/PROD/DEV/TEST with DR readiness.
• Server lifecycle: provisioning, tuning, decommissioning.
• Patch Management using SCCM: baselines, deployment, compliance enforcement.
• Backup & Restore administration and testing.
• Windows Failover Cluster configuration and administration.
• Virtualization: VMware vSphere/vCenter administration, VM provisioning, templates, snapshots, vMotion, hot/cold migration.
• Cluster features: DRS, HA, FT management.
• Performance, capacity, and utilization trend analysis.
• Incident, Problem, and Queue management within ITSM (e.g., ServiceNow).
• Asset and inventory management; health check routines and reporting (daily/weekly/monthly).
• Stakeholder management and executive-ready communication.
• Experience leading change windows in missioncritical environments.
• Strong VMware fundamentals; networking concepts (VLANs, trunking, HA/multipathing).
• Administer Cisco Intersight and UCS Manager; manage blade and rack profiles, policies, server ports, uplink/unified ports; HTTP/SSH; UCS domain failover and fabric interconnects.
• VMware SRM Administrator: monitoring and troubleshooting across vSphere/vCenter; Disaster Recovery using VMware Site Recovery Manager; configure protection groups and recovery plans; Storage DRS; Application HA; vRealize Operations (vROps).

• PowerShell scripting and automation (patching, reporting, compliance).
• vRealize Operations (vROps) dashboards and alert tuning.
• Exposure to Azure/AWS for hybrid AD, backup, or DR scenarios.
• Knowledge of security baselines (CIS/SCB), vulnerability remediation, and compliance audits.
• TLS/PKI lifecycle management and certificate automation.
• Experience with monitoring tools (SCOM, SolarWinds, Nagios) and log analytics (Splunk).
• ITIL Foundation certification; experience with CAB/Change processes.

• Act as technical lead for Wintel and virtualization platforms, owning complex incidents and major changes.
• Coordinate with architecture, network, storage, and security teams for crossdomain solutions.
• Own DR strategy and exercises; ensure runbooks are current and recovery objectives are met.
• Review and approve patch baselines, change plans, and production deployments.
• Capacity planning, forecasting, and cost optimization; present weekly/monthly service reports to stakeholders.
• Vendor and OEM coordination for escalations, RMAs, firmware/driver advisories, and support contracts.
• Governance for asset inventory accuracy, audit readiness, and compliance posture.
• Mentor offshore team, define SOPs, and drive automation and continuous improvement.

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.