Senior UX Researcher (Remote)

Senior UX Researcher

REMOTE: But must work CST Hours

40 hours a week, consistently

NO C2C

Our agency client is a supporting a global pharmaceutical client that is expanding its business model resulting in a new website and app! To ensure a positive user experience, w are seeking a Senior UX Researcher to plan and conduct research that uncovers user needs and informs product and design decisions. In this role, you'll lead both evaluative and generative research, translating insights into actionable recommendations that drive user-centered solutions across many products. You will not be a lone wolf, in this role you will collaborate closely with Product Management, UX/UI Designers, Engineering, and other stakeholders across the organization.

PRIMARY DUTIES:

• Plan, design, and conduct UX research studies, including generative research to explore user needs and evaluative research to test design solutions.
• Synthesize research findings into actionable insights, reports, and presentations that guide product and design strategy.
• Partner with product managers, designers, and engineers to identify research opportunities, define research questions, and prioritize studies.
• Facilitate user interviews, usability tests, surveys, field studies, and other research methods to gather qualitative and quantitative insights.
• Translate complex user behaviors and feedback into clear, actionable recommendations for product and design teams.
• Advocate for the user by ensuring research findings inform decision-making and design solutions.
• Maintain research documentation and knowledge repositories to support cross-functional access to insights.
• Contribute to a culture of evidence-based design by mentoring other team members in research best practices.

COMPENTENCY:

• Strong expertise in UX research methods, both qualitative and quantitative, including user interviews, usability testing, surveys, and field research.
• Ability to translate complex research data into clear, actionable insights for product and design teams.
• Exceptional communication and collaboration skills, capable of influencing stakeholders and driving user-centered decisions.
• Deep understanding of user-centered design principles and product development processes.
• Strong analytical and problem-solving skills, with the ability to prioritize research efforts based on business and user impact.

EXPERIENCE:

• Bachelor's degree in Human-Computer Interaction, Psychology, Cognitive Science, Design, or a related field. Equivalent practical experience will be considered.
• 7+ years of experience conducting UX research in product or digital environments.
• Proven track record of delivering actionable insights that have guided product and design decisions: Portfolio required
• Experience with both evaluative (usability testing, A/B testing) and generative (ethnography, exploratory studies) research methods.
• Demonstrated ability to collaborate closely with designers, product managers, and engineers.
• Strong verbal and written communication skills, with the ability to clearly present research findings to diverse audiences.

QUALIFICATIONS:

• Accomplished UX researcher with a strong portfolio of studies that influenced product and design outcomes.
• Skilled at designing and executing research plans independently while collaborating effectively with cross-functional teams.
• Adept at translating complex user behavior into meaningful insights and recommendations.
• Proactive and collaborative, with the ability to mentor junior researchers and foster a user-centered culture.
• Passionate about creating exceptional user experiences through evidence-based research.

#LI-SS2 #LI-REMOTE

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