LMS Administrative Assistant

Position Overview

The Curriculum and Learner Management System (LMS) Operations Administrator (Administrative Associate 1, 8208A1) is a 1.0 FTE employee at the Multidisciplinary Institute for Child Welfare (MICW). The University of Minnesota's College of Education and Human Development (CEHD) established the MN Child Welfare Training Academy (MNCWTA) in partnership with the MN Department of Children, Youth, and Family (DCYF), a new collaborative that focuses on creating impactful, inclusive, and accessible training opportunities to meet the needs of the many MN child welfare workers and agencies.

This position supports the curriculum and LMS teams in the collaboration between DCYF and the University. The curriculum and LMS administrator is responsible for managing and coordinating cross-functional team tasks related to course development, maintaining compliance with accessibility standards, course timelines, troubleshooting, administrative tasks, and overall curriculum quality to enhance the learner experience. In addition, the curriculum and LMS operations administrator provides support in the establishment and ongoing operations of the Minnesota Child Welfare Training Academy.

This position will formally report to the Operations Manager in MICW and will receive task supervision from the LMS Supervisor and Curriculum Supervisor at the MNCWTA. The person hired for this role will be located off campus at the Minnesota Child Welfare Training Academy in Roseville, two miles north of the St. Paul Campus. A hybrid work schedule is required (3 days on-site, 2 days remote); the position also reports to the MNCWTA Co-Director and will be located off campus at the MNCWTA, two miles north of the St. Paul Campus.

The University of Minnesota encourages a healthy work life balance for employees. CEHD is committed to an excellent employee experience, offering a flexible work environment that meets the needs of students, staff, faculty, and the communities we serve. Flexible work arrangements may include flexibility in schedule and/or work location. Please note that 100% remote work requires approval prior to offer.

Job Responsibilities

Learner Management System (LMS) Support (40%)

• Oversee the setup, maintenance, and troubleshooting of courses within the LMS, ensuring smooth functionality.
• Work closely with instructional designers, faculty, IT teams, and curriculum developers to ensure course content meets learning objectives and institutional requirements.
• Manage and track course development timelines, ensuring all deliverables and project tasks are completed on schedule.
• Ensure all course materials meet ADA accessibility standards and best practices for universal design.
• Monitor and support grading workflows for learners.
• Troubleshoot issues related to learner assessments.
• Provide technical support to instructors and learners when needed.

Curriculum Development Support (40%)

• Manage the process for curriculum update requests.
• Review any curriculum modifications to verify that all information is correct.
• Ensure that modifications align with the intended purpose
• Review for factual errors and consistency
• Connect to course competencies
• Document, track, and inform the Training and Delivery Lead and Curriculum Supervisor of any upcoming curriculum changes.
• Support Simulation Specialist with scheduling and collaboration with the Training Delivery Team
• Assist with Simulation setup/teardown including:
• Technology setup
• Schedule simulation training recordings
• Print handouts/packets
• Coordinate with M Sim at the University of Minnesota when needed.

Operations (20%)

• Identify areas for streamlining operations and implementing best practices for LMS and curriculum workflows.
• Support the Curriculum and LMS Teams with administrative tasks to include:
• Scheduling sessions with Subject Matter Experts
• Review and organize curricula
• Provide copy edits when required
• Take meeting notes
• Provide project coordination
• Manage Google Drive files, resources, and access to include:
  • Assist the curriculum and LMS teams in organizing and tracking files.
  • Communicate any changes to the files and resources to the respective teams.
  • Provide backup support for other administrative professionals in the MICW as needed.
• Attend monthly MNCWTA All Staff meetings.
• Attend MICW and SSW team meetings.
• Participate in weekly supervision.
• Participate in Curriculum and LMS team meetings.
• Participate in other meetings and/or activities as assigned.

Required Qualifications

• BA/BS degree or a combination of education and related work experience equal to four years
• Demonstrated relational skills, involving collaboration, teamwork, and consultation
• Ability to collaborate effectively with people from a variety of communities, identities, and backgrounds
• Consistent communication skills, both written and verbal
• Experience working independently using strong organizational skills, including managing multiple tasks effectively and keeping track of deadlines
• Established commitment to diversity and cross-cultural communication
• Proven problem-solving skills

Preferred Qualifications

• Experience managing Learning Management Systems (e.g., Canvas, Blackboard, Moodle).
• Strong project management and organizational skills.
• Knowledge of ADA compliance and accessibility best practices for digital learning.
• Public or tribal child welfare experience.
• Understanding of state/tribal social services.

Institute Overview

The Multidisciplinary Institute for Child Welfare (MICW) is a new organizing structure housing several dynamic research and training entities, including The Center for Advanced Studies in Child Welfare (CASCW), the Minnesota Linking Information for Kids (Minn-LInK) project, and the Minnesota Child Welfare Training Academy (MNCWTA). Each entity is grant-funded and self-sustaining. During an early phase of strategic planning for CASCW in 2024, the creation of the MICW emerged as an essential task to continue to support the growth and productivity of these entities while also continuing the mission of the School of Social Work and the College of Education and Human Development as it pertains to continued community service, growth, and innovation.

The Center for Advanced Studies in Child Welfare (CASCW) is a research and training center located within the School of Social Work in the College of Education and Human Development on the St. Paul campus of the University of Minnesota. CASCW supports the education and training of public child welfare professionals; identifies, and examines, effective child welfare practice methods, informs the public and policy makers about various child welfare issues, and incorporates research and evaluation findings into the School of Social Work curriculum.

Minn-LInK, an incredibly rich resource within the University and across the state of Minnesota, is an interdisciplinary, integrated, administrative data project used for research and evaluation projects aimed at understanding the experiences and outcomes of children, youth, and families who are multi-system involved. Minn-LInK staff provide research services to internal and external partners through grants and agreements.

The MNCWTA is a partnership between the University's MICW and the MN Department of Child Youth and Family (DCYF). The MNCWTA is responsible for the training and professional development of Minnesota's county and tribal child welfare frontline staff and supervisors. The mission is to train, develop, and support the skills, expertise, and well-being of Minnesota's child welfare workforce while nurturing a commitment to equitable child welfare practice.

Department Overview

Founded in 1917 on its Dakota homeland, the School of Social Work at the University of Minnesota - Twin Cities is part of a public, research-intensive university and one of seven administrative units in the College of Education and Human Development (CEHD). The School offers several graduate and undergraduate educational programs including: a PhD in Social Work; a Master of Social Work; a Master of Education in Youth Development Leadership; a Bachelor of Science in Youth Studies, and undergraduate minors in Family Violence Prevention, Social Justice, and Youth Studies. Underlying all these multidisciplinary programs is a social justice value base and a commitment to the most vulnerable and marginalized populations in our society. The curricula of our educational programs, and faculty research and engagement, intentionally seek to emphasize and expand anti-racist perspectives, social, economic and racial justice, and decolonization. The School is the home to a variety of labs and centers that actively involve our students, staff, faculty, and community partners, e.g., the Youth Work Learning Lab, the Center for Advanced Studies in Child Welfare, the Center for Practice Transformation, and the Minnesota Child Welfare Training Academy, an innovative partnership with the Minnesota Department of Human Services that is funded by the state legislature to further develop equitable child welfare practices.

College Overview

The College of Education and Human Development (CEHD), the third largest college and the University, contributes to a just and sustainable future through engagement with the local and global communities to enhance human learning and development at all stages of the life span. We know diversity is necessary to do our best work and foster our humanity. That's why the CEHD community is collectively dedicated to cultivating an inclusive and equitable environment, embracing and celebrating all identities of our students, staff, and faculty. These values are also a moral imperative requiring continuous proactive measures and a firm stance against prejudice, discrimination, and systemic injustice.

Pay Range: The salary range for this position is $54,000 - $62,000 ($25.96/hr - $29.81/hr). Final salary offers are dependent on the candidate's experience, skills, and internal equity within the department.

Time Appointment Category: 100% Appointment

Position Type: Civil-Service

Please visit the Office of Human Resources website for more information regarding benefit eligibility.

The University offers a comprehensive benefits package that includes:

• Competitive wages, paid holidays, and generous time off
• Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit Program
• Low-cost medical, dental, and pharmacy plans
• Healthcare and dependent care flexible spending accounts
• University HSA contributions
• Disability and employer-paid life insurance
• Employee wellbeing program
• Excellent retirement plans with employer contribution
• Public Service Loan Forgiveness (PSLF) opportunity
• Financial counseling services
• Employee Assistance Program with eight sessions of counseling at no cost
• Employee Transit Pass with free or reduced rates in the Twin Cities metro area

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position and attach a cover letter and resume.

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-8647.

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

This position is not eligible for visa sponsorship.

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

At the University of Minnesota, we are proud to be recognized by the Star Tribune as a Top Workplace for 2021, as well as by Forbes as Best Employers for Women and one of America's Best Employers (2015, 2018, 2019, 2023), Best Employer for Diversity (2019, 2020), Best Employer for New Grads (2018, 2019), and Best Employer by State (2019, 2022).