Program Director

Nexus Family Healing has an exciting opportunity for a Program Director supporting our Fargo and Bismarck, ND offices. This role will be supporting our new Therapeutic Host Homes team!

Position Summary: The Program Director of Community-Based Services oversees the development, implementation, and management of assigned community treatment programs. This role involves leading a team to provide scheduled or immediate support and long-term solutions for individuals experiencing mental or behavioral health challenges, ensuring high-quality, trauma-informed care.

Pay/Location:

• Hybrid remote in the Fargo or Bismarck, North Dakota area!
• Salary range - $80,000-$90,000

Nexus' Comprehensive Benefits Include:

• Advanced training opportunities in evidenced-based modalities such as TF-CBT, EMDR etc.
• Four weeks paid time off
• Additional paid holidays
• Multiple options for health insurance coverage
• No-cost life insurance
• Short/long-term disability insurance
• 401k match
• NEW - Talkspace Therapy Benefit for the whole family
• NEW - Hinge Health Benefit for the whole family
• NEW - Carrot Fertility Benefit
• Tuition assistance and training opportunities
• Advancement pathways and internal promotion
• And much more!

Primary responsibilities:

• Design, implement, and evaluate community-based programs.
• Develop policies and procedures to ensure effective program operations.
• Coordinate across departments to ensure integrated service delivery.
• Monitor program performance and outcomes, adjusting as necessary to improve service delivery.
• Develop and implement strategic plans for the program that are aligned with organizational goals.
• Provide leadership and supervision to program staff.
• Conduct regular team meetings and provide ongoing training and professional development.
• Conduct performance evaluations and implement corrective actions as needed.
• Foster a collaborative and supportive work environment.
• Ensure clients receive timely and appropriate services.
• Oversee the development of individualized care plans and coordinate services with other community resources.
• Maintain high standards of client confidentiality and ethical conduct.
• Community Outreach and Partnerships:
• Build and maintain relationships with community organizations, stakeholders, and service providers.
• Represent the program at community events and meetings.
• Advocate for the needs of individuals experiencing crises within the community.
• Coordinate with other departments, agencies, or community partners for holistic service delivery.
• Recognize and value differences in all aspects of work and service delivery.
• Ensure compliance with all relevant regulations, licensing requirements, and accreditation standards.
• Prepare and submit regular reports on program activities, outcomes, and financial performance.
• Maintain accurate and up-to-date documentation.
• Develop and manage the program budget.
• Identify and secure funding opportunities to support program initiatives.
• Allocate resources effectively to meet program goals.

Required Qualifications:

• Master's degree in Social Work, Psychology, or a related field.
• Minimum of 5 years of experience in related services.
• Minimum of 3 years of supervisory experience.
• Valid driver's license required.
• Must have the ability to build strong relationships with diverse individuals or communities and understand their unique needs and challenges.
• Must be open to meeting the cultural needs of individuals or communities, considering factors such as language, traditions, and values.
• Previous experience working with individuals with developmental disabilities

Preferred Qualifications:

• LPCC, LCSW, LMFT or appropriate state licensure strongly preferred
• Experience in community-based program management.
• Knowledge of trauma-informed care practices.
• Strong understanding of community resources and support systems.

Travel:

Occasional business travel to site business offices or company-sponsored events may be required.

Work Environment:

This job operates in a professional office environment. This role routinely uses standard office equipment such as desktop and/or laptop computers, photocopiers, and smartphones.

Expected Hours of Work:

Work schedules and hours are variable and expected to meet the needs of the business. This may include some evening work.

ICARE Values & Behavioral Competencies:

Innovation: Leading the way and implementing creative, cutting-edge ideas and approaches.

Compassion: Listening, honoring differences, and showing respect, kindness, empathy, care, and concern.

Agility: Exhibiting flexibility and adapting quickly.

Responsiveness: Being quick, positive, and accurate.

Excellence: Demonstrating quality results that surpass ordinary standards.

Commitment to Diversity, Equity, & Inclusion:

At Nexus Family Healing, our voices and actions will be focused on recognizing, affirming, and respecting people of every race, ethnic background, socio-economic status, sexual orientation, gender expression, and faith.