Training Specialist, Compliance (Remote)

Responsible for ensuring that Compliance training needs are met and proactively monitoring Compliance training material. Responsible for managing content and training programs, assessing training and development needs, as well as maintaining and tracking training completions.

• Under supervision of the Compliance Training Senior Manager, perform assigned activities to support all Compliance training efforts
• Analyze, design, develop, implement and evaluate Compliance training and tools
• Collaborate and conduct needs assessments with diverse subject matter experts
• Identify appropriate training approaches
• Assist in the identification and definition of present and future training needs and methodologies by conducting needs analysis
• Identify performance needs and gaps and facilitate delivery of learning solutions to the business, when appropriate
• Actively participate in the development and execution of Communication and Training Plan tasks
• Manage assigned projects using standard project management tools (such as SharePoint 365 and Microsoft OneNote) which engage stakeholders, leverage partners and deliver results
• Monitor training activities, manage content and provide recommendations for all training solutions based on business needs
• Collect and communicate employee feedback using identified strategies such as user groups, online forums, and surveys using Microsoft 365 tools such as Forms and Teams
• Use Oracle LMS to setup, track and report on training events and sessions
• Use Oracle LMS to manage the administration, data analysis and reporting of all training activities and learner data including transcripts, compliance records and certification
• Ensure learner understanding and alignment with Compliance Policies, SOPs and directives
• Develop creative solutions for ad hoc learning projects and initiatives in support of Compliance needs
• Facilitate learning by varying delivery style and adapting to the needs of the target community
• Utilize development software to create training communications including Microsoft 365 Tools, Articulate 360, Snag-it and Adobe Creative Suite. Maintain all training materials and required employee documentation
• Provide support to the Compliance Training Senior Manager and Senior Director for special projects and new initiatives
• Provide administrative and customer service support when needed
• Contribute to the streamlining and overall improvement of internal standard operating procedures integrating instructional design theory

Required WorkExperience:

• 5+ years designing, developing, and facilitating training in a business setting. Experience working in learning management systems, with instructional design tools and training delivery platforms; Oracle preferred
• Demonstrated project management experience and ability to prioritize activities
• Experience with creating dynamic and effective training communications using Microsoft Office 365 Tools, Articulate 360, Vyond, and Adobe Creative Suite

Knowledge:

• Strong knowledge of adult learning principles, methodologies, and human performance improvement principles
• Proficiency in various instructional design methodologies
• Proven experience in conducting training needs analysis, designing, delivering and evaluating effectiveness of training programs
• Understanding of Federal and State fraud and abuse laws and regulations
• Understanding of Compliance Policies and impact of potential violations
• Technical aptitude or experience working with an LMS, online development tools, and key Microsoft Office tools

Skills:

• Effective decision-making capabilities to assess best approach and program design to meet the needs of the organization
• Communicates effectively with individuals at all levels
• Demonstrates strong listening skills - ask the right questions and able to assess critical information
• Ability to assess skills and knowledge and determine what developmental solution is needed
• Independently motivated with proven ability to follow through on initiatives
• Highly engaging and collaborative style in working in a team and cross-functionally
• Demonstrates a high energy, enthusiastic, motivational training style
• Flexibility to deliver training in all formats: classroom, online, synchronous, asynchronous
• Proven problem-solving and follow-up skills, with the ability to develop appropriate resolutions to improve deliverables
• Strong organizational and prioritization skills
• Demonstrated ability to influence and create change

Education:

• Bachelor's 4-year degree in Education, Adult Learning, Human Resource Management, Business Administration, Organizational Development, I/O Psychology, or related field; or equivalent work experience in corporate training positions