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Student Services Manager

Maricopa Community College district
life insurance, paid time off, sick time, long term disability, tuition assistance, tuition reimbursement, 403(b)
United States, Arizona, Tempe
2411 West 14th Street (Show on map)
Dec 02, 2025


Student Services Manager

Job ID: 322096
Location: Rio Salado Community College
Full/Part Time:
Regular/Temporary: Regular

Salary Range

$68,850 - $89,505/annually, DOE

Grade

118

Work Schedule

Monday - Friday, 8am - 5pm; some evenings and weekends may be required

Work Calendar

12 Months

Maricopa Summary

10 Colleges. Unlimited Opportunities.

The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision- creating excellence in education for a better world.

We focus on people-not profits.
With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. Discover how we're changing college.

We don't just support our community-we help build it.
We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County. Learn about our economic impact.

We believe our employees are our most valuable asset.
Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix.

Join us in making a real difference in the lives of over 140,000 college students each year.

Benefits

Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being. Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of benefits and perks available to eligible employees at MCCCD:

Affordable and Comprehensive Benefits Package:

  • Nationwide Medical, Dental, and Vision Coverage
  • Paid Time Off: Vacation, Sick Leave, and Personal Time
  • 20 Paid Observed Holidays
  • Company-paid Life Insurance, AD&D, and Short-Term Disability plans, with the option to purchase supplemental coverage
  • Arizona State Retirement System (ASRS) Pension, including Long Term Disability and Retiree Health Insurance with 100% employer-matching contributions
  • Optional Retirement Plans: 403(b), 457(b), Roth 403(b), Roth 457(b)
  • Tuition Reimbursement for employees and dependents
  • Annual Professional Development Funding
  • Flexible Work Schedules


Employee Health & Wellness Programs:

  • District-Wide Wellness Program with Workshops and Webinars
  • Monthly Health & Wellness Calendar and Newsletter
  • Virta Diabetes Reversal Program, Support Groups, and Diabetes Empowerment Education Programs
  • Employee Assistance Program (EAP)
  • Sight-On-Site Eye Care Services
  • Mobile On-Site Mammography Screenings
  • Pre-Retirement Planning Events
  • Qualifying Employer for Public Service Loan Forgiveness (potential loan forgiveness for federal Direct Loans after meeting repayment requirements and working full-time for an eligible employer)


Job Summary

The Student Services Manager supports the college's strategic enrollment initiatives through the coordination, implementation, management, oversight, and evaluation of dual enrollment/early college programs. This position facilitates the creation of new dual enrollment partnerships and/or course offerings, coordinates the student services delivery, oversees and manages operational compliance of the program. As a representative of the institution, the Student Services Manager works closely with internal and external constituents and utilizes a broad base of knowledge of student services functions to support a diverse population of students in understanding and navigating the enrollment processes at Rio Salado College.

Rio Salado Dual Enrollment serves a number of partnering high schools and districts from around the Phoenix Metro Area. This Student Services Manager will have primary oversight of the partnership with Tempe area partners, with frequent travel to assigned partners expected.

Essential Functions

25% - Facilitates the management of staffing and scheduling of courses including the addition of new courses at partnering high schools serves as liaison to establish and maintain productive working relationships with Dual Enrollment partners.

25% - Manages the outreach and information/direction on recruiting, partnership expansion, increasing certificate/degree enrollments & registration prepares reports, participates in department planning and team meetings.

30% - Analyzes and evaluates assigned high school program partnerships. Manages and facilitates the registration process with partners conducts preliminary review of high school curriculum to determine appropriate dual enrollment courses requiring basic computer skills monitors and applies rules and regulations as established by the District and the State for program compliance.

10% - Collects and conducts preliminary review of the credentials of high school teachers to determine qualifications conducts testing and registration for dual enrollment classes at area high schools.

10% - Performs assigned responsibilities, such as: Tuition Assistance Lead, Registration Process Lead, Department Planning Lead, or Career Technical Education Lead.

Minimum Qualifications

Bachelor's Degree from a regionally accredited institution in education, sociology, business administration or related field and five years of progressively responsible student services or related experience that includes such things as administration of policies and procedures, program oversight and two years of supervisory experience.

OR

An equivalent combination of the conferred degree and directly related full-time work experience as described above sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation, may be considered.

Desired Qualifications

A. Experience in partnership program coordination, liaising with partners
B. Experience with college registration policies, procedures, and systems
C. Experience with standard office practices, and computer applications such as word processing, spreadsheets, graphics and databases
D. Working knowledge of community college and secondary educational landscape
E. Effective written and oral communication skills, including presenting to large groups (as evidenced in application materials)
F. Experience in marketing, outreach, and/or recruitment
G. Two (2) or more years supervisory experience

Special Working Conditions

May require evenings or weekends. Travel to campus during interview/selection process will be at candidate's own expense. May require prolonged periods of viewing a computer screen. May be required to lift or carry up to 25 lbs. Will be required to travel or be assigned to all MCCCD locations.

Possession of a valid State of Arizona Class D Driver's License is required; employee must meet district minimum standards regarding driving:

https://www.maricopa.edu/about/careers/application-information#mvd

OR

(If moving from out of state)

Possession of a valid State Class D Driver's License is required; employee must meet district minimum standards regarding driving:

https://www.maricopa.edu/about/careers/application-information#mvd

How to Apply

Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application.

Additional materials will not be accepted after the job posting has closed.

Missing materials or incomplete employment history will not be considered.

Please ensure your materials clearly provide the following information.
  • Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position.
  • Indicate whether former or current employment is Full-Time or;
  • Part-Time employment, to include Adjunct or Associate Professor (must include number of hours worked, contact hours or load)
  • Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, for each position held and name of employer for each position.
  • Three professional references, preferably current and/or former supervisors. If references are not provided in resume upon application, they will be requested at time of interview.


Posting Close Date

Open until filled

First Review December 8, 2025

Applications received after the review date may not be screened

EEO, Title IX, & Clery Act

Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.

Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance."

The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators. Title XI Rio Salado College's Title IX/504 Coordinator is O.Tafari Osayande, o.tafari.osayande@riosalado.edu, 480/517-8196.

The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act.

To apply, visit https://jobs.maricopa.edu/psp/MCPAHPRD/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1000&JobOpeningId=322096&PostingSeq=1

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