Manager, RCM Operations

Join Newport Healthcare: Transform Lives Through Meaningful Work!

Are you ready to embark on a rewarding career in psychiatric healthcare? At Newport Healthcare, we are passionate about delivering exceptional mental health services to individuals in need. Our comprehensive approach covers the entire spectrum of care, creating a wealth of diverse roles for those who aspire to make a real impact. We believe in nurturing talent and fostering professional growth in a supportive environment. Here, you won't just find a job-you'll discover a fulfilling career path in the mental health field.

If you're eager to contribute to a mission-driven organization and help change lives for the better, we invite you to join our dedicated team at Newport Healthcare. Together, we can make a profound difference in the lives of those we serve!

Exciting Opportunity: Revenue Cycle Operations Manager!

Are you a dynamic leader with a passion for optimizing cash flow and building strong relationships? We are seeking a Revenue Cycle Operations Manager to lead our cash posting, accounts receivable, and collections teams! If you have strong managerial skills, critical thinking abilities, and a knack for data analysis, we want to hear from you!

What You'll Do:

Hire & Train: Recruit and onboard new members for the cash posting, accounts receivable, and collections teams.

Strategic Development: Create and implement operational strategies to manage outstanding insurance and client accounts receivable.

Oversee Operations: Supervise daily activities of cash posting and collections teams to ensure timely follow-ups, accurate appeals submissions, and prompt cash postings.

Data Analysis: Analyze data to identify trends and opportunities across payors, performing root cause analysis to enhance collections and revenue cycle performance.

KPI Tracking: Monitor key performance indicators (KPIs) to manage team performance and ensure productivity and quality targets are met.

Monthly Reporting: Provide insightful reports on outstanding accounts receivable by region and payor.

Collaborative Problem-Solving: Work closely with the Senior Director of Revenue Cycle Operations to identify, escalate, and resolve cash posting and collection issues.

Cross-Department Collaboration: Partner with other revenue cycle leaders to improve efficiency and performance across the entire department.

Additional Duties: Perform other duties as assigned to support the team and organization.

What We're Looking For:

Leadership Skills: Strong managerial and leadership abilities to inspire and guide your team.

Critical Thinker: Ability to analyze data and present findings effectively.

Business Acumen: Solid understanding of revenue cycle operations and best practices.

Detail-Oriented: Strong attention to detail to ensure accuracy in cash posting and collections.

Team Player: Excellent interpersonal skills to build relationships with peers and clients.

We are excited to hear about your interest in this opportunity! If you have any questions or need assistance with the application process, please feel free to contact me directly at Sydney Spencer, either via email at sydney.spencer@newporthealthcare.com or by phone at 615-961-4138. If you need further support, you are also welcome to reach out to our careers and management team at careers@newporthealthcare.com.

Education: College degree is preferred.

Management Experience: Minimum of five (5) years' management experience in a healthcare organization required.

Revenue Cycle Experience: Minimum of two (2) years' management experience in healthcare revenue cycle operations required.

Billing & Collections: Healthcare billing (professional or institutional) and collections experience required.

Systems Implementation: Experience implementing healthcare billing and collections systems and utilizing advanced reporting tools preferred.

Newport Healthcare is an Equal Opportunity Employer.

Newport Healthcare provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by federal, state, or local laws.

Newport Healthcare is committed to ensuring equal employment opportunity, including providing reasonable accommodations to individuals with a disability. Applicants with a physical or mental disability who require a reasonable accommodation for any part of the application or hiring process please email accommodations@newportacademy.com for assistance.

For more information on Equal Opportunity, please click here Equal Employment Opportunity Posters

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