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Analyst, Security

Chicago Transit Authority
United States, Illinois, Chicago
567 West Lake Street (Show on map)
Nov 29, 2025
Description

SALARY

$73,190.54080

POSITION SUMMARY

Under general supervision, monitors performance of all components of contract security including the audit of invoices. Assists in monitoring and reporting crime trends on CTA and public safety strategies with local law enforcement agencies.

Qualifications

PRIMARY RESPONSIBILITIES

* Monitors by means of surveillance or direct interview and observes the performance of contracted vendors providing security to the Authority to ensure contract compliance.

* Maintains records and files of investigative activities.

o Catalogues recorded video and maintains database for ascertaining when video was recorded and to whom it was tended. Obtains, reviews, and preserves video evidence of crimes and incidents occurring on CTA property.

o Coordinates with CTA Control Center Security Controllers on reports of security breaches and criminal activity on the system.

o Testifies in court when necessary in civil or criminal proceedings.

* Provides reporting and documentation on various Security department activities and initiatives.

o Prepares various reports on evaluations of security assessments to determine need for installations, upgrades, or repair of security systems and devices.

o Prepares and submits audit billing reports on vendors to appropriate personnel.

o Records and reports occurrences that demonstrate deviation from established performance criteria regarding contract vendors or CTA employees.

* Gathers and performs research as it relates to the Security department.

o Tracks and reports crime statistical data to the Federal Transit Administration (NTD Database).

o Gathers, correlates and organizes facts/evidence to develop probable cause to present cases before the States Attorney's Office to aid in the prosecution of CTA offenders.

o Collecting, analyzing and providing CTA crime statistics and crime patterns to properly deploy law enforcement and security contract resources at CTA facilities to ensure security

* Mitigates a crime scene during CTA security related emergencies or major incidents to expedite the restoration of service.

* Briefs outside agencies on CTA infrastructure and equipment for unseen situations or potential emergencies.

* Attends Rap Session for the purpose of monitoring and reporting crime trends on CTA and public safety strategies with local law enforcement

* Performs related duties as assigned.

MANAGEMENT RESPONSIBILITIES

Reporting to this position may include the following jobs:

Job Title

* None

CHALLENGES

* Maintaining knowledge of current security technology and architectural security designs.

* Coordinating investigations with local law enforcement.

* Working on a team with investigators and security specialists.

EDUCATION/EXPERIENCE REQUIREMENTS

* Associate's degree in criminal justice or a related field, plus one (1) year of experience in the field of security or law enforcement, or an equivalent combination of education and experience in a related field.

* Must possess a valid State of Illinois Driver's License.

PHYSICAL REQUIREMENTS

* Requires remaining in a stationary position for extended periods of time and constantly operating a computer and other office productivity machinery.

* Should be in good physical condition. Investigations require inspection of areas with uneven terrain, moving great distances and the traversing of stairs.

* Conducting surveillances in and around CTA property.

* Conducting property assessments, which might involve traversing stairs and moving long distances.

* May be required to be able to tolerate extreme weather conditions.

* Service Area Requirement: Exempt (Non-Union) employees must live within the boundaries of the CTA Statutory Service Area either at the time of employment or within 6 months of beginning employment at CTA.

KNOWLEDGE, SKILLS, AND ABILITIES

* Detailed knowledge of the Authority's operations, rules, and regulations coupled with the ability to assess and track criminal activities on the system.

* Working knowledge of Closed Circuit Television (CCTV).

* Working knowledge of the operations of a comprehensive security system, preferably in a transit environment.

* Working knowledge of the principles and practices of security-related oversight, compliance, and enforcement.

* Working knowledge of the principles and practices of policy development, implementation, and administration.

* Working knowledge of safety and emergency operations and procedures.

* Working knowledge of current and emerging security technologies and products, and the best practices for their use on transit systems.

* Working knowledge of related Federal, State, and local laws and regulations.

* Strong verbal and written communication skills to maintain effective working relationship with departments, employees and Managers at all levels of the internal organization, as well as vendors and outside agencies.

* Basic Microsoft Office Skills (Word, Excel, etc.)

* Intermediate computer skill using Microsoft Office Suite.

* Good research and analytical skills.

* Good organizational and attention to detail skills.

* Good interpersonal skills.

* Ability to represent the office with the highest degree of professionalism.

* Ability to maintain confidentiality.

* Ability to compile data and produce reports.

WORKING CONDITIONS

* General office environment.

* Required to travel to various CTA field locations and transit property locations.

* May be required to work various extended or irregular hours (including afternoon, night, or weekend shifts) in order to meet project deadlines or respond to CTA emergencies.

* Must be available to respond to calls or email inquires outside regular work hours.

* Rotating work schedule to ensure adequate coverage at all times and throughout the system.

EQUIPMENT, TOOLS, AND MATERIALS UTILIZED

* Standard office equipment.

* Personal computer and related software (Microsoft Word, Power Point, Excel, Project, Access, and Visio).

* Radio, car, pager, cell phone, and surveillance equipment.

Additional Details Employees and/or union members will be given priority consideration in the hiring process, per the applicable labor contracts.

Final salary will be determined in part by the qualifications of the selected candidate and may be higher or lower than target.

Applicants, if hired,must comply with CTA's residency ordinance.

CTA IS AN EQUAL OPPORTUNITY EMPLOYER

No employee or applicant for employment will be discriminated against because of race, color, creed, religion, sex, marital status, national origin, sexual orientation, ancestry, age, unfavorable military discharge, disability or any other status protected by federal, state, or local laws; except where a bona fide occupational qualification exists We are committed to providing an inclusive environment for our workforce and supporting the communities we serve. CTA will make reasonable accommodations for the known disabilities of otherwise qualified applicants for employment as well as its employees, unless undue hardship would result. If you require an accommodation in the application or hiring process, please contact arc@transitchicago.com prior to the submission of your application or upon notification of your actual test date. CTA will work with you to determine if an accommodation can be provided.

During the hiring process, CTA's Human Resources department will contact candidates with next steps . Failure to respond to these correspondences in a timely fashion may result in your application being closed out for non-responsiveness.

Please click link below to review the benefits offered at the CTA.

https://www.transitchicago.com/hrbenefits/
Primary Location : USA-Illinois-Chicago
Job : Security Services
Job Posting : Nov 28, 2025, 5:51:24 PM
Position Type : Full-time Permanent (FTP)
Applied = 0

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