Mental Health Counselor

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This position provides voluntary mental healthcare to current Service Source client's and/or Denver
residents. This includes assessment/consultation, therapy, psychoeducation groups, therapeutic groups, and referrals. Services may be provided on a walk-in, call-in or appointment basis. Mental health services will be delivered to participants during business hours, in-person at company-defined locations, and/or via telehealth (HIPAA- compliant phone or video)

Primary Duties

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These duties and responsibilities will be rated on the Annual Performance Review.

• Provide assessment, consultation, brief intervention and/or referrals to community providers for participants both on a walk-in and appointment basis.
• Facilitate voluntary 1:1 counseling for individuals who express interest in mental health care.
• Counseling services are provided virtually (by phone and/or HIPAA-compliant video), at company offices, or at different participant locations around Denver Metro Area
• Maintain accurate and timely clinical documentation using SOAP or DAP notes, ensuring Health Insurance Portability and Accountability Act (HIPAA) compliance.
• Provide direct intervention and referral to clients experiencing mental health crises during normally scheduled hours within the professional's scope of practice
• May facilitate or co-facilitate groups for up to 10 individuals including topics such as addiction recovery, psychoeducation, life skills and others

Additional Responsibilities

• Maintain Licensure: Achieve or maintain active mental health professional licensure in the state of Colorado.
• Malpractice Insurance: Maintain malpractice insurance in compliance with state and federal requirements.
• Licensure Advancement: If unlicensed or under supervision, work toward independent licensure (e.g., LCSW, LPC, LAC).
• Outreach and Engagement: Conduct outreach internally and with partner agencies to ensure full utilization of company services.
• Staff Support: Provide consultation and support to Bayaud staff working with clients experiencing mental health challenges.
• Referral Coordination: Collaborate with external mental health agencies to establish referral partnerships and facilitate warm handoffs.
• Participant Support: Offer referrals to internal services and external community partners to help participants meet their needs.
• Training and Development: Facilitate occasional staff training on mental health, addiction, or related topics; engage in ongoing professional development to maintain licensure.
• Data and Team Participation: Maintain accurate data entry in participant databases and actively participate in team meetings and conferences
• Perform other duties as assigned.

Qualifications: Education, Experience, and Certification(s)

• Desire to obtain independent Colorado mental health licensure or independently licensed in Colorado, including but not limited to one of the following credentials: Licensed Clinical Social Worker, Licensed Professional Counselor.
• LAC or CAS preferred.
• Bilingual Spanish/English preferred.
• Availibility and willingness to travel weekly outside of the local area to perform the job.

Required:

• Master's Degree in Psychology, Social Work or a related field required along with a minimum of 1 year direct experience serving vulnerable populations and facilitating groups.
• A valid driver's license and/or access to reliable transportation to perform work-related travel required. Eligible drivers must have a good motor vehicle record (MVR).

Knowledge, Skills, and Abilities

• Excellent communication skills (written and verbal), grammar, and reasoning abilities.
• Strong understanding of Trauma Informed Care principles.
• Demonstrated commitment to social justice.
• Cultural competency and humility in working with diverse populations.
• Flexibility and willingness to adapt to participant and program needs as they arise.
• Adherence to professional ethical standards such as the NASW or ACA Code of Ethics, depending on licensure.
• Ability to manage confidential and sensitive information responsibly.
• Regular practice of self-care and contribution to community care.
• Proficiency in Microsoft Office applications, especially Excel, Outlook, Word, and SharePoint.
• Ability to read, interpret, and apply written instructions; perform mathematical calculations; and solve practical problems using various forms of instruction.

Safety and Health Responsibilities

ServiceSource is committed to providing and maintaining a safe, secure and healthy work environment for all employees, persons-served, volunteers and visitors. As part of this commitment, ServiceSource has developed safety, security and occupational health policies, practices, guides and standards. With this understanding, all employees are required to:

• Adhere to all local, state and federal safety and environmental codes, ordinances, standards and laws.
• Adhere to all corporate and local safety plans, policies, practices and standards.
• Be aware of and follow all safety rules of your work site.
• Report any unsafe conditions or accidents to your supervisor.
• Practice standard precautions (formerly universal precautions) always.
• Participate in mandatory or available safety training.

Supervision Received

Close Supervision: The incumbent is assigned duties according to specified procedure and receives detailed instructions. Work is checked frequently.

Supervision: The incumbent performs a variety of routine work within established policies and procedures and receives detailed instructions on new projects and assignments.

General Supervision: The incumbent normally receives little instruction on day-to-day work and receives general instructions on new assignments.

Direction: This incumbent establishes methods and procedures for attaining specific goals and objectives and receives guidance in terms of broad goals. Only the final results of work are typically reviewed.

General Direction: The incumbent exercises wide latitude in determining objectives and approaches to critical assignments.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to sit, talk, and hear. The employee is regularly required to reach with hands and arms. The employee is required to stand and walk. The employee is required to lift, place, or move products and supplies, up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While in the ServiceSource office setting, the work environment is usually quiet. While visiting employer worksites in the community, noise level and weather/temperature conditions may vary.

What We Offer - for Benefit Eligible Employees May Include:

Because ServiceSource hires the best people, we work hard to provide benefits that make their lives better, so we offer a comprehensive benefit program which features:

• Health coverage for you and your family through Medical, Dental, and Vision plans.

• Financial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insurance.

• A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution.

• Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars.

• To help you manage your work and life needs, we offer an Employee Assistance Program, Wellness Program, and Tuition Assistance.

• A generous paid time-off program in which the benefits increase based on your tenure with the company.

We are an Equal Employment Opportunity Employer, making employment decisions without regard to a person's race, color, religion, sex (including pregnancy, sexual orientation, gender identity and transgender status), national origin, age (40 or older), veteran status, disability, or any other protected class. We are an E-Verify Employer and a drug-free workplace. Pre-employment background checks are required for all employment positions.

PAY TRANSPARENCY POLICY STATEMENT:

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information