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Administrative Assistant

The J.M. Smucker Company
United States, Ohio, Orrville
1 Strawberry Lane (Show on map)
Nov 19, 2025

Your Opportunity as the Administrative Assistant

Be a catalyst for organizational effectiveness by enabling the FH&S and SBS R&D teams. In this role, your responsibilities go beyond a traditional administrative assistant role-owning critical work systems, driving process improvements, and building a culture of resourcefulness and innovation. While you'll handle some electronic systems-based work, you'll also need to be ready to step away from the desk-whether that means assisting on the dock, managing tasks in the Test Kitchen, or coordinating hands-on activities across R&D spaces.

Location: Orrville, OH

Work Arrangements: onsite, 4 days per week

In this role you will:

  • Lead and own key systems or portions of systems within R&D.

  • Become "super-user" for various systems (ex. purchase requisitions) and translate that knowledge to train others.

  • Serve as Safety/QA owner for certain lab spaces (ex. Test Kitchen), in addition to office areas.

  • Support and maintain documentation management for the department (e.g., policy understanding, seating chart, SharePoint organization, Records Coordinator duties).

  • Manage mail and shipment delivery/notification, including international shipments.

  • Coordinate R&D samples for shipment and/or events.

  • Assist with department meetings and events (Coffee Chats, Town Halls, etc.): scheduling, attendance, food orders.

  • Order office and uniform supplies as needed and assist with other ingredients and equipment ordering, as needed.

  • Organize personnel information (birthdays, work anniversaries) and acquire office equipment and supplies for new and current staff.

  • Provide budget support: monthly allocation, tracking missing/unknowns.

  • Perform data entry as needed.

  • Fill in for technician support as needed.

The Right Place for You

We are bold, kind, strive to do the right thing, play to win, and believe in a strong community that thrives together. Our culture is rooted in our https://www.jmsmucker.com/about/values, and we support every employee's physical, emotional, and financial needs.

What we are looking for:

Minimum Requirements:

  • 3+ years of administrative experience supporting large teams and/or leadership teams.

  • Strong organizational skills with ability to manage multiple priorities concurrently.

  • Exceptional communication skills (written & verbal via face-to-face, Teams, meetings, email, minutes, letters, etc.).

  • Knowledgeable (via self-teaching) and active user of specialty systems.

  • Intermediate to advanced knowledge/experience with Microsoft Office programs (Word, Excel, PowerPoint, Outlook, Teams).

  • Basic IT knowledge and support (e.g., troubleshooting conference room issues)

  • Experience handling confidential information with appropriate discretion.

  • Minimum 4 days in office presence.

Additional skills and experience that we think would make someone successful in this role:

  • Action-oriented, high capacity, and resourceful.

  • Capability to problem solve and anticipate organizational needs.

  • Ability to plan and execute independently.

  • Culture builder with organizational awareness.

  • Actively seeking opportunities to drive ongoing improvement.

Learn more about working at Smucker:

  • Helping our Employees Thrive

  • Delivering on Our Purpose

  • Our Continued Commitment to Ensuring a Workplace for All

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