Field Supervisor

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We invite you to join a team of highly skilled emergency medical experts and providers! Our mission of providing care to the world at a moment's notice is at the heart of everything we do. We are caregivers, first and foremost, and we will be there when you need us. With more than 38,000 employees, Global Medical Response teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services around the world. We provide end-to-end medical transportation as well as fire services.

integrated healthcare solutions and disaster response.

JOB SUMMARY:

The Field Supervisor is responsible for ensuring smooth day-to-day operations by facilitating communication

between field staff and leadership, monitoring system status and making time-critical

decisions, reporting daily issues and achievements to leadership, acting as a role model to field employees, and providing coaching opportunities when standards are not upheld.

ESSENTIAL FUNCTIONS/DUTIES

• Perform the required daily functions of an EMT/Paramedic Basic and be readily available to assist field personnel.
• Monitor, communicate with, and support field staff in their tasks and objectives.
• Assess each call situation to determine the best course of action and make or approve all medical decisions of the unit.
• Act as a liaison between field staff, management, communications centers, healthcare facilities, and patient families.
• Work collaboratively with all allied health and public safety personnel to ensure excellent customer service and the best possible patient care.
• Ensure appropriate system status management goals are being upheld by monitoring system status and engaging directly with the communications center to pre-assign, reassign, and divert crews to provide optimal efficiency during calls.
• Ensure that all in-service units are in a serviceable condition and oversee proper/timely deployment of field staff. Monitor building, unit, and operation sites for cleanliness.
• Keep thorough and complete records of all issued equipment and be accountable for its return at the end of employee shifts.
• Assist road crews and supervisory staff with proper Patient Care Report (PCR) transmission.
• Ensure that staff is adhering to GMR protocols and properly resolve/escalate issues to the appropriate personnel.
• Promptly report and escalate any workplace injuries, vehicle incidents, and damage to property or equipment.
• Comply with all company policies and local, state, and federal employment laws while providing patient care according to clinical protocols and safety requirements.
• Perform other duties as assigned.

QUALIFICATIONS Experience:

• Minimum 2 years of EMT/paramedic experience.
• Some leadership experience is preferred. Education:
• High School Diploma or equivalent (GED).
• Some advanced education is preferred.
• Arizona State Driver's License
• BLS, ACLS, PALS/PEPP, BTLS/PHTLS Certifications