Development Specialist

In alignment with Gift of Life Michigan's core purpose and core values, the Development Specialist plays a critical role in supporting the organization's learning and development initiatives and employee relations efforts. This mid-level position is responsible for co-designing, administering, and ensuring compliance with annual organizational training. The Development Specialist also serves as a resource for managers and staff, providing coaching, facilitating group discussions on workforce issues, and promoting a culture of empathy, accountability, and continuous improvement.

The following job duties and responsibilities are stated in broad terms and not intended to be inclusive. Those in bold are essential duties of the position:

• Support the operations of the learning & development program.
• Co-design, implement, and manage annual and new hire organizational compliance training programs.
• Ensure training completion and documentation for audit readiness and regulatory compliance.
• Collaborate with departments to identify learning needs and identify or develop appropriate training resources.
• Administer the Tuition Reimbursement program.
• Track and report on training participation, effectiveness, and outcomes.
• Support employee relations efforts:
  
  
  
  • Identify related training resources to be offered to the parties involved.
  • Provide coaching and support to managers and staff.
  • Assist with conducting investigations when directed by the Manager, Human Resources.
  • Facilitate group conversations addressing workforce issues such as performance challenges and difficult conversations, when directed by the Manager, Human Resources.
  
  
  
  
• Support department initiatives in talent acquisition; diversity, equity, inclusion, and belonging; employee engagement; and other areas as needed.
• Collaborate with other support teams (e.g., finance, administration, IT, quality) to ensure personnel information is accurately maintained across organizational systems.
• Assist with internal audits of HR records to ensure compliance with laws, policies, and procedures, as needed.
• Perform other duties as assigned.

• Bachelor's degree and a minimum of four years related experience, or an equivalent combination of education and/or experience.
• At least 2 years' experience working in or supporting an HR department.
• Experience administering a Learning Management System (LMS) and designing e-courses to be delivered with the LMS.

• Experience using the Predictive Index (PI) behavioral assessment tool.
• Experience managing conflict amongst others through 1:1 discussions and mediating conversations.
• Experience working with a Human Resource Information System (HRIS).
• HR or training development certification (PHR, SPHR, SHRM-CP, SHRM-SCP, APTD, or CPTD).
• Prior experience in a healthcare organization, transplant center, or organ/tissue procurement organization.

• Written and verbal fluency in English.
• Ability to exercise initiative, critical thinking, and problem-solving.
• Proficiency with Microsoft Office programs, including Outlook and Teams and other technology systems used in business operations.
• Strong organizational skills and ability to manage multiple and competing priorities.
• Demonstrate attention to detail.
• High emotional intelligence and ability to balance empathy with accountability.
• Understanding of employment law and regulatory systems related to position responsibilities.
• Excellent communication skills, both verbal and written.

• Demonstrate the competencies of Professional, Determined and Compassionate.
• Maintain a motivated and positive attitude.
• Support an inclusive work environment.
• Successfully collaborate and work as a member of an interdisciplinary team.
• Actively seek improvements.
• Always maintain a safe working environment and use of Universal Precautions.
• Maintain appropriate level of confidentiality in all areas dealing with sensitive, protected, and confidential information.