About us At Auctane, we are united by a passion to help businesses deliver - whatever their size, wherever they are, and however they operate. We make it possible for businesses to meet the ever-changing requirements of their industry and customer expectations. Auctane products enable hundreds of thousands of businesses to annually mail and ship billions of items - over $200 billion worth - to recipients around the globe. The Auctane family of mailing and shipping software products includes ShipStation, Stamps.com, ShipStation API, Metapack, GlobalPost, and Packlink. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart. Our values Win as One. Delight Customers. Deliver Great Outcomes. About the role Auctane is seeking a detail-oriented and creative Talent Development Specialist (Contract) to support our global Talent Development initiatives during a maternity leave coverage period. This role focuses on instructional design, learning content creation, and employee development programming, tools, and communications. About the team The contractor will collaborate closely with the HR Business Partner, People Experience, and Internal Communications teams to ensure continuity of learning programs, maintain the quality of employee development initiatives, and deliver engaging content that supports Auctane's culture of growth and excellence. What will you be doing?
Learning & Development
- Apply instructional design principles to create engaging learning materials, including eLearning modules (Articulate), one-pagers, videos, Google Slide decks, and visual assets using Canva.
- Refresh and develop content that supports employee learning and professional growth.
- Ensure all materials align with Auctane's brand identity, tone, and quality standards.
- Track learning participation and outcomes; compile and share reports or insights with leadership as needed.
Intranet & LMS Management
- Maintain and update learning content across the intranet and LMS platforms.
- Monitor and resolve site or system issues, manage support tickets, and assist contributors as needed.
- Partner with content owners to ensure accuracy, consistency, and ease of access to learning materials.
- Post and communicate key updates, resources, and event information in collaboration with Internal Communications.
- Support visibility and engagement for company-wide learning initiatives and professional development programs.
Project Coordination & Support
- Assist in coordinating and communicating performance review cycles and other recurring development initiatives.
- Partner with the Office Experience team to plan and execute company-wide learning events (e.g., Career Week, Speaker Series, AI live training).
- Manage scheduling, logistics, and communications for live learning opportunities.
- Provide general project and administrative support to ensure the successful delivery of learning programs and events.
What are we looking for?
- 2-4 years of experience in Learning & Development, Instructional Design, or Talent Development roles.
- Proficiency in managing and updating LMS and intranet platforms (e.g., Docebo, Simpplr, or similar).
- Experience designing and delivering learning content using Articulate, Canva, and Google Suite, with strong attention to brand and visual detail.
- Skilled in project coordination, managing timelines, and collaborating effectively with cross-functional stakeholders.
- Comfortable working in a fast-paced, global environment, balancing multiple priorities with clear communication and strong organizational skills.
The Tech
- Simpplr
- Docebo
- Articulate
- Google Suite
- Lattice
What do we offer?
- We are a hybrid company. All team members at Auctane in Austin come into the office Tuesdays, Wednesdays and Thursdays.
- Take the reins of your time off with our Flex Time Off policy - because work-life balance should always be in your hands!
- We offer 12 paid holidays for all of our US employees!
- 401k employer matching program - because your future deserves a friendly boost!
- We conduct annual merit reviews to recognize and reward your hard work and achievements.
- Company events, we work hard, play hard! We do our best every day, even at our regular team-building events.
- Attractive office space in the heart of central Austin, Texas (free drinks, snacks...).
- Indulge in weekly catered lunches at our office - a delicious perk to fuel your work.
- Health and Wellness: The well-being of our team is super important to us. Choose from different options that include medical, dental, and vision plans.
- Fitness center in the office with Tonal Mirrors, Pelotons, free weights, etc.
- Employee Assistance Program. We offer up to 8 free mental health sessions.
- We offer gym discounts to help you stay fit and healthy!
- We offer education reimbursement to all employees, ensuring that you can pursue your educational goals while excelling in your career with us. Invest in your future and let us support your growth every step of the way.
- Employee Referral Program! We reward employees helping us find top talent!
- An inclusive, casual and upbeat work environment. The personality and opinions of each of our team members are important and valid; we aim to offer all employees a safe environment where they can be themselves and thrive.
Additional Position Duties: (The following is a list of what all employees, except those with medical accommodation, may be regularly required to do.)
- Sit for prolonged periods of time
- Utilize wrist and hands for a prolonged period of time
- Walk short distances
- Stand for short periods
- Speaking and conversing with others
- Lift up to 25lbs without assistance up to chest height
Equal Opportunity Employer/Veterans/Disabled If you are based in California, we encourage you to read this important information about the ShipStation Privacy Policy for California residents linked here.
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