Description
Summary: The Product Specialist I (Entry Level) role responsibilities include gathering product information, assist in product performance reviews, readiness activities, new market entry, overall growth & member retention activities. The Product Team operates cross-functionally to develop a competitive and differentiated product portfolio and deliver on core business objectives. This role collaborates with teams across the organization for product development activities. The work directly contributes to the rapid growth and expansion of CHRISTUS Health Plan products. Responsibilities:
- Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
- Assist in the development of product roadmaps to match the organization's strategy.
- Assist in supporting the benefit design process, producing benefits in the CMS PBP software tool / other regulatory systems (when applicable), and translating benefits into other tools for actuarial/market analysis.
- Participate in the development of benefit design recommendations based on competitor analysis and statutory requirements.
- Collaborate with multiple functions at CHRISTUS Health, including actuarial, finance, supplemental benefits, clinical, and marketing teams to incorporate feedback into product benefit designs.
- Identifies critical topics for the product strategy and supports efforts to drive decision-making, bringing clarity to sometimes ambiguous situations.
- Facilitates and documents working sessions for ideation and decision-making with multiple internal stakeholders to develop product strategy and plan for implementation. This includes preparing agendas, organizing presenters and materials, facilitating discussions, fostering constructive debate to drive to decisions, and identifying and tracking follow-ups.
- Maintain product portfolio overview and benefit source of truth documents with detailed plan design documentation.
- Assist in the review of materials as they relate to product portfolio, benefits, and cost-sharing.
- Facilitate education and operationalization of benefit design, including claims configuration and benefit interpretation processes.
- Build and maintain key internal and external relationships for successful development, implementation and operation of arrangements related to strategic program goals.
- Other duties as assigned.
Job Requirements: Education/Skills
- Bachelor's degree in Business or related field preferred
- Ability to collaborate cross-functionally across departments and various level roles in the organization
- Strong attention to detail and analytical skills; ability to organize and analyze data
- A strategic thinker and tactical executer who is able to drive results and organizational improvement through performance outcomes
Experience
- One (1) or more years of experience within the healthcare industry preferred
- Experience preparing regulatory documents and filings for Federal (CMS or DHA) and State submissions preferred
Licenses, Registrations, or Certifications
In accordance with the CHRISTUS Health License, Certification and Registration Verification Policy, all Associates are required to obtain the required certifications for their respective positions within the designated time frame. Work Schedule: 5 Days - 8 Hours Work Type: Full Time
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