Sales Associate

POSITION PURPOSE AND OBJECTIVES:

The Direct Mail Sales Associate is primarily focused on supporting sales reps and growing the business for the direct mail sales channel in the West Group with a specific focus on supporting multi-million-dollar clients and groups . Additionally, the Direct Mail Sales Associate works with internal departments as a partner in developing complex reporting and data management systems and works directly with the clients to understand all reporting and data needs in direct mail . Other activities include attending client meetings, ad-hoc reporting as needed and using independent judgment in identifying data trends and how they would apply to the customer .

ESSENTIAL JOB FUNCTIONS:

• Work with Data Science team to create and improve all reporting materials and dashboards.
• Develop and revise " matchback " reporting and additional reporting as needed by accounts and the West Group.
• Project manage and coordinate reporting delivery timelines with internal team s and client .
• Participate in and collaborate with sales on client meetings.
• Collaborate closely with sales to identify trends and information that leads to client success.
• Provide high level of customer service to clients regarding reporting and data capacity.
• Provide support.
• Participate in project work as directed by supervisor

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

• Extensive working experience with Direct Mail
• Experience working with high volume client assignments
• Experience working with research, sales and operations
• Excellent analytical and interpretative skills
• Excellent written communication skills
• Excellent organizational skills
• Must be able to work in a fast-paced, high-pressured, dynamic environment, with tight deadlines
• Must be able to constantly prioritize workload with minimal supervision and manage multiple projects
• Must be a team player
• Skills: Microsoft Office (Outlook, Word, Excel and Powerpoint ), CRM or Order Management/Workflow systems experience a plus

MINIMUM QUALIFICATIONS:

• College education or work equivalent experience
• 3 years working experience in direct mail space
• 3 years previous work experience in the media/publishing industry
• 3 years previous work experience working with sales personnel

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