Director of Commercial Operations

Apex Companies is a leading provider of environmental consulting and engineering services, water resources solutions, and infrastructure support across the U.S. With a nationwide footprint, diverse practice areas, and a strong commitment to sustainability, Apex partners with clients in government, industrial, and commercial markets to solve complex environmental and infrastructure challenges.

Apex is seeking a Director of Commercial Operations (Commercial Ops) to connect pricing discipline with broader commercial excellence. The Director will act as a liaison between Operations, Growth, and Finance to ensure Apex's go-to-market approach is data-driven, customer-centric, and aligned with the company's growth strategy.

Your Responsibilities as an Accountant:

1. Commercial Operations Strategy

• Establish and scale Apex's Commercial Ops function, integrating pricing, sales, project management, marketing, and operations under a unified commercial framework
• Support the Regional Commercial Leads to translate commercial strategy into operational models that support both project-based consulting and recurring service revenue streams

2. Pricing & Sales Execution

• Lead the rollout and operationalization of Apex's newly designed pricing model across all practice areas while continuing to own and optimize it utilizing qualitative and data-backed input from the field
• Build governance processes that ensure deal quality, price realization, and alignment with pricing model outputs
• Design and manage approval frameworks that drive consistency and accountability in commercial decisions

3. CRM & Pipeline Management

• Support CGO in refinement of CRM strategy, configuration, and adoption to support Apex's evolving sales and service delivery processes
• Ensure CRM workflows enable accurate forecasting, opportunity management, and project delivery integration
• Drive visibility into pipeline performance across services and regions, ensuring disciplined execution
• Develop robust reporting on pipeline health, pricing effectiveness, sales productivity, and customer profitability
• Deliver forecasting models that provide visibility into growth opportunities, practice area performance, and customer lifetime value

4. Sales Enablement & Training

• Deliver training, playbooks, and KPIs for Sales and Project Managers to improve opportunity conversion and value articulation
• Build a KPI framework that measures price realization and account growth
• Ensure enablement tools are consistent, practical, and tailored to Apex's service-based business model

5. Cross-Functional Collaboration

• Collaborate with Operations and Growth teams to define and align on growth goals, sales enablement, and commercial strategy development
• Coordinate with Regional Commercial Leads to ensure understanding of pricing methodologies / strategies, commercial growth goals, and value messaging frameworks
• Work with Finance and IT to align revenue tracking, profitability analysis, and technology systems

• Industrial Acumen: Knowledge of business services market required; Familiarity with environmental consulting and engineering services desired
• Analytical Insight: Strong ability to model revenue outcomes, price realization, and sales performance
• Enablement Focus: Adept at building training, KPIs, and sales playbooks that scale across global teams
• Visionary Leadership with Proven Experience: Experience leading cross-functional transformations and scaling across teams nationally, energizing teams through purpose and vision
• Resilience and Adaptability: Thrives in fast paced, high-pressure environments. Handles ambiguity, pivots quickly, and sets the emotional tone for the team.

What we're looking for:

• Bachelor's degree in Business, Marketing, Finance, or related field
• At least 8 years of experience in pricing, revenue operations, or commercial operations roles
• Experience with pricing, sales enablement, and GTM strategy in a project-based services environment
• Well versed in a BI Platforms (Domo, Power BI, Oracle, etc.)
• Strong command of analytics, forecasting, and CRM tools
• Excellent communication and training skills with proven success influencing commercial teams

Why you'll love working for us:

• Company-subsidized medical and dental.
• Company-paid life, short, and long-term disability.
• 401k match, tuition assistance, and more.
• Cross-training and the ability to work on a variety of projects.
• Performance-based bonuses or other incentives.
• Working with the best and brightest in the industry.
• 1,800+ employee national firm with 50+ locations across the US.

Apex Job Title: Director, Commercial Programs

Req ID: 10916