Medical Billing Specialist (Remote)

This is an remote position based in Inglewood, CA.

The pay range for this position is between $19.87-$22.86 hourly.

Ask us about loan repayment programs you may qualify for by working at Didi Hirsch.

About Didi Hirsch

Didi Hirsch Mental Health Services has been a national leader in whole-person mental health, crisis care, and substance use services since 1942 and is home to the nation's first Suicide Prevention Center. We are a nonprofit organization providing care to about 270,000 people annually across our programs. Didi Hirsch has deep roots in community-based mental health and a commitment to providing culturally responsive services that are just and equitable. More than 1,000 dedicated employees and volunteers make Didi Hirsch's work possible.

Summary

As a Medical Billing Specialist, you will ensure the accurate and timely submission of medical claims to insurance companies, including those connected to Medi-Cal and Medicare. You'll follow up on outstanding claims to support efficient resolution and maximize revenue realization.

Primary Duties

• Performs specialized medical billing claims resolution. Organizes, updates, and continuously proofs data entry making corrections as needed.
• Follow-up on unpaid claims within standard billing cycle timeframes; Post insurance company payments in electronic health records, and resolve denied claims.
• Generates reports for review as required or requested by Business Office Manager or others.
• Interfaces with division and Agency personnel, and attends meetings as scheduled and or needed.
• Develops and maintains claim resolution skill through workshops or other forms of training/education.
• Performs a variety of general clerical duties; prepares a variety of routine correspondence, forms, reports and similar items using word processing, spreadsheet, and data entry software.
• Evaluates client and other files and submits reports as required by management.
• Copies, sorts, faxes, collates, binds and retrieves documents.
• Responds to incoming program telephone calls in a timely, friendly manner and assist callers as able, checks and responds to e-mails.
• Maintains Agency-wide County and State access cards and license requirements for billable staff.
• Performs related duties as requested.

Position Requirements

• High school diploma required.
• Minimum of 1 year experience working with commercial payors.
• Three years of direct experience navigating California county and state payors and billing.
• Previous experience using an Electronic Health Records (EHR) system.
• A working knowledge of data entry and the skills to efficiently use the computer including Microsoft Word and Excel.
• General clerical skills and experience including filing, reception, use of office machines, and contemporary office procedures.
• Basic math skills to calculate routine data.
• Support the values and mission of Didi Hirsch as related to employment.
• Know and comply with Agency policies and procedures.
• Present ideas, information, and viewpoints clearly, both verbally and in writing.
• Demonstrate commitment to team objectives and Didi Hirsch philosophies.
• Adapt to changing needs by acquiring new skills and knowledge.