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Quality Control Specialist

State Bank of Cross Plains
United States, Wisconsin, Cross Plains
Nov 07, 2025
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Description

Join our dynamic team as a Quality Control Specialist, where your expertise will ensure the seamless processing and management of commercial and agricultural purpose loans. We are committed to maintaining the highest standards of accuracy, compliance, and client service, providing you with a rewarding environment to grow your career.

  • Review and monitor Adverse Action files for procedural and regulatory compliance
  • Review and monitor HMDA (Home Mortgage Disclosure Act) loans ensuring procedural and regulatory compliance
  • Review and monitor CRA (Community Reinvestment Act) loans ensuring procedural and regulatory compliance
  • Review and monitor daily post-audit reviews of all originated and renewed commercial and ag loans ensuring all executed loan documentation is in place per the loan approval
  • Review and monitor daily new note audits per FDICIA ensuring loans are accurately set-up in the core
  • Review and monitor daily file maintenance reviews per FDICIA including but not limited to all interest rate changes
  • Assist with bank audit and exam requests to provide documentation, research and review assistance
  • Stay educated and involved with all lending regulations to ensure current and future reviews, monitoring & audits are capturing what is required
Requirements
  • Associate's degree in finance, Accounting, Business and/or similar field of education and/or minimum 5 years previous work experience in loan servicing, loan processing, loan closing, underwriting, banking or similar work experience.
  • Well-developed interpersonal and communication skills (verbal & written) in order to communicate and relate effectively with associates
  • Good accounting/math skills with the ability to work precisely with numbers and financial calculations.
  • Demonstrated ability to represent the organization in a professional, positive manner
  • Demonstrated problem solving skills with the ability to make independent decisions
  • Strong organizational skills with the ability to prioritize multiple competing tasks and work in a fast-paced environment.
  • Strong attention to detail with excellent follow up skills
  • Demonstrated ability to take initiative and to provide ownership over own work in order to get the job done.
  • Strong organizational skills, including the ability to prioritize and remain calm while working in a fast paced/deadline driven environment.
  • Good working knowledge of Microsoft Office Suite, proficient typing/keyboarding skills and the ability and willingness to learn new programs and software.
  • Ability to maintain confidential customer information.
  • Ability to read, write, understand and speak English clearly.
  • Ability to represent the organization in a professional, positive manner.

Preferred Qualifications

  • Bachelor's degree or 5 years previous commercial loan processing, servicing, underwriting or compliance experience.
  • Knowledge of Commercial and Agricultural loan documentation.
  • Knowledge of banking regulations and compliance requirements.
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