Supervisor, Quality Laboratory

Description

Ready for more than just a job? Build a career with purpose.

At Lactalis in the USA, we're committed to providing meaningful opportunities for our people to learn, grow, and thrive-whether you're just starting your journey with us or looking to take the next step in your career. From day one, we offer the tools and support to help you succeed.

As the world leader in dairy, Lactalis is a family-owned company with over 85,000 pragmatic and ambitious professionals across the globe. Each day, we're proud to produce award-winning dairy products that bring people together.

In the US, we proudly offer an unrivaled house of beloved brands, including Galbani Italian cheeses and ricotta, President specialty cheeses and butters, Kraft natural and grated cheeses, Breakstone's cottage cheese, Cracker Barrel, Black Diamond cheddar, and Parmalat milk. Our yogurt portfolio includes siggi's, Stonyfield Organic, Brown Cow, Oui, Yoplait, Go-Gurt, :ratio, Green Mountain Creamery, and Mountain High, along with a growing family of ethnic favorites like Karoun, Gopi, and Arz.

At Lactalis, we live by our core values-Ambition, Engagement, and Simplicity. We foster a workplace where innovation thrives, diverse perspectives are celebrated, and everyone's unique background and ideas are valued.

Even if you don't meet every qualification, we encourage you to apply. We want to hear about your PASSION, your STORY, and how your EXPERTISE can help us shape the future of dairy.

From your PASSION to ours

Lactalis USA, part of the Lactalis family of companies, is currently hiring a Supervisor, Quality Laboratory based in Brattleboro, VT

The Supervisor, Quality Laboratory will oversee the activities of the Quality Laboratory technicians under the supervision of the Laboratory Manager, to ensure all job tasks are completed with employee safety, food safety, and product quality in mind. This position works with all quality and manufacturing employees to ensure adherence to quality standards. Motivates team through outstanding communication skills and fact-based management. Constantly seek improvements in quality, safety, efficiencies, and work processes.

From your EXPERTISE to ours

Key responsibilities for this position include:

• Ensure the close adherence in compliance with our quality standards that follow the PMO and the state regulations.
• Ensure consistent communication and enforcement of the company's Quality policies, Good Manufacturing Procedures compliance, and all Food Safety regulatory standards.
• Responsible for appropriate Quality, Food Safety, and HACCP training and communication to employees.
• Ensure accuracy of microbiological and chemical testing performed in the quality lab.
• Evaluate, investigate, and act upon microbiological evidence found in routine sampling.
• Place product, raw materials on "HOLD" due to microbiological, organoleptic, physical, or chemical reason(s).
• Ability to time manage all daily activities to ensure adequate Lab and floor presence is balanced with administrative duties and any meeting requirements.
• Recruit new employees; efficiently coordinate the workload and workflow of lab technicians, prioritizing duties based upon fluctuating business needs; actively assist in ensuring quality coverage for all shifts.
• Work with technicians to gain a detailed understanding of their strengths, weaknesses, and any training/education opportunities, and build development plans to improve the areas of opportunity and growth.
• Train employees in new equipment, chemicals, and Standard Operating Procedures, and ensure training effectiveness in the application of job skills.
• Evaluate employees through performance reviews, ongoing coaching, and feedback.
• Ensure the sampling plan is consistently followed by both the lab and operations teams; take corrective action if deviations occur.
• Sample, investigate, and coordinate product sorting on products on hold.
• Training management routine in the Lab (train the trainer).
• Metrology/calibration on analytic equipment: ensure Lactalis' good practices are well followed, and staff are trained.
• Project/Continuous Improvement: Cup set texture, phage monitoring, sampling plan, finished good waste.

From your STORY to ours

Qualified applicants will contribute the following:

• A high school diploma or equivalent is required. An Associate's degree is preferred.
• 2+ years of laboratory experience preferred.
• Knowledge of milk and dairy product science and technology.
• Implementation of policies and procedures.
• Application of quality standards.
• Understanding of quality statistics.
• Familiarity with food safety systems.
• Active listening skills.
• Strong verbal and written communication skills.
• Coaching and mentoring abilities.
• Effective time management skills.

Lactalis is an equal employment opportunity employer. We will not discriminate against applicants with regard to any legally-recognized basis, including, but not limited to: veteran status, race, color, religion, sex, national origin, age, marital status, sexual orientation, and physical or mental disabilities.