CONTRACT TO HIRE - MQ Engineer

Job Title: Lead Infrastructure Systems Engineer - MQ Engineer

Location: Coppell, TX ( Hybrid: 3 days Onsite & 2 days REMOTE )

Duration: 6 Months (CONTRACT TO HIRE)

Skills & Experience Needed:

• Over 10 years of hands-on experience in engineering, administering, and supporting IBM MQ environments.
• Advanced proficiency in IBM MQ architecture, configuration, and performance optimization.
• Proven expertise with MQ Multi-Instance setups, MQ Internet Pass-Thru (MQ IPT), Replicated Data Queue Manager (RDQM), and native high availability (HA) configurations.
• Strong background in SSL certificate lifecycle management and securing MQ infrastructure.
• Solid understanding of Unix/Linux, cloud platforms and containerized environments
• Exceptional documentation capabilities and a track record of mentoring Level 1 and Level 2 support teams.
• Highly skilled in automation and scripting using tools and languages such as Chef, Ansible, Terraform, Python, and Shell scripting.
• Deep familiarity with ITIL frameworks, including incident, change, and problem management processes.
• Experience with observability and monitoring tools like MeshIQ AutoPilot M6, Grafana, and Splunk.
• Exposure to agile transformation initiatives and enterprise-scale modernization programs.

Description:

This Team acts as the ultimate escalation point for complex issues across messaging platforms, including IBM MQ, App Connect Enterprise (ACE), MeshIQ AutoPilot M6 (APM6), and Intercope Box.

Key Responsibilities:

• Deliver expert-level administration and advanced troubleshooting for all messaging services and tools, including IBM MQ (on-premises and cloud), App Connect Enterprise (ACE), AutoPilot M6 (APM6), and Intercope Box.
• Lead resolution of complex technical issues escalated from Level 1 and Level 2 support teams, ensuring minimal disruption to business operations.
• Own and maintain comprehensive runbooks, escalation workflows, and standardized configurations for messaging platforms.
• Conduct thorough root cause analyses and implement sustainable solutions to eliminate recurring incidents.
• Support middleware lifecycle management activities, including upgrades, patching, and decommissioning.
• Manage and deliver multiple concurrent agile initiatives with a strong focus on timeliness, quality, and stakeholder alignment.
• Participate in on-call rotations, providing 24/7 support for critical deployments, incident response, and system recovery efforts.
• Lead planning, execution and runbook maintenance of Disaster Recovery exercises and Data Center Rotation initiatives to ensure middleware system resilience and operational continuity.
• Design and document technical procedures, diagnostic tools, and knowledge-sharing resources to enhance team efficiency and capability.
• Effectively communicate technical challenges, proposed solutions, and strategic ideas to Team Leads and cross-functional stakeholders.
• Develop and maintain detailed middleware documentation, including architecture diagrams and operational guides.

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.

Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.