ED Crisis Behavioral Health Navigator Per Diem

Lowell General Hospital is building an ED Crisis Team with LICSWs, LMHCs and licensed eligible clinicians who will work collaboratively with RNs, NPs and MDs to provide evaluations and treatment planning for behavioral health patients in the Emergency Department.

Positions are onsite in the Emergency Department at both our Main Campus and Saints Campus- applicants must be able to travel between the two campuses.

Hours: Per Diem - Minimum of 16 hours per month
Day/Evening/Night/Weekend/Holiday shifts required

Weekend shift availability strongly preferred

1 Summer holiday shift required

1 Winter Holiday shift required

If you are an LCISW, LMHC or licensed eligible clinician looking to be part of a dynamic team that is committed to providing outstanding care for behavioral health patients, we would love to meet you!

Positions are based in the Emergency Department and requirea Massachusetts independent licensure, i.e. PhD, LICSW or LMHC. Licensed eligible clinicians will be considered.

As a Behavioral Health Navigator (BHN), you will work on an interdisciplinary team of medical professionals to determine the appropriate care of patients who present to the Emergency Department in behavioral health crisis. BHN collaborates with outpatient providers, DMH, DCF, families, schools, etc. to determine the needs of each patient and to ensure that the patients are receiving the best, most responsive care available. BHNs are part of the hospital community and have the opportunity to be on a variety of hospital and community committees focused on the goal of providing and improving community-based care.

Duties and Responsibilities:

• Performs comprehensive psychosocial evaluations to assess the needs of behavioral health patients in the Emergency Department.
• Coordinates information with other health professionals and collateral contacts to identify the appropriate level of care and establish an effective plan of action
• Documents assessments, interventions, and plans related to the patient's confidential medical record in accordance with HIPPA, industry, and compliance standards;
• Collaborates with ED team, PCPs and clinical staff on care management options;
• Provides education/consultation as needed to other mental health care team members and to health care consumers;
• Works with inpatient hospitals and step down programs on the acceptance and transfer of patients who need a higher level of care
• Maintains current up-to-date knowledge of clinical and regulatory requirements
• Collaborates with other agencies for the education and benefit of the patient, staff and hospital;
• Performs analysis and report of various metrics as requested;
• Demonstrates respect and regard for the dignity of all patients, families, visitors, and fellow employees to ensure a professional, responsible, and courteous environment
• Commits to recognize and respect cultural diversity for all customers (internal and external) through provision of culturally competent care
• Communicates effectively with internal and external customers with respect to differences in cultures, values, beliefs, and ages, utilizing diversity and interpreter services when needed;
• Serves as a liaison with other service providers or community supports for the continuous improvement of services to patients;
• Provides strength based interventions and education for clients to become actively engaged in their care, improve health literacy, and/or change their health behaviors (e.g. diet, medication adherence, compliance with doctor's visits);
• Collaborates with the ED team and clinical staff to identify high risk medical/social management patients;
• Makes referrals to community agencies when appropriate;
• Identifies potential legal or risk management issues and discuss with their supervisor;
• Participates in continuing education programs that are relevant to job functioning;
• Acts as a patient advocate and perform other duties as assigned
  

Required:

• Masters in Social Work (MSW) or Master's Degree in Counseling
• LICSW, LMHC, or license eligible
• 3 years of experience in crisis evaluation and interventions with complex psychiatric patients preferred.
• Clinical skill in evaluation of children, adults and seniors
• Strength based orientation
• Excellent interpersonal,conflict resolution, and communication skills
• Demonstrate ability to work independently with minimal supervision as part of a team
• Fluency in a second language preferred but not required
  

What We Offer:

• Competitive salaries & benefits that start on day one!
• 403(b) retirement plan with company match
• Tuition reimbursement
• Free on-campus parking
  

About Lowell General Hospital:

For more than 125 years, Lowell General has served the Greater Lowell community with pride. We balance the first-rate care of a premier medical center with the warmth of a four-time Magnet-recognized community hospital. As a member of our team, you'll join over 3,000 dedicated care providers to offer complete, connected care, when and where patients need it most