| Start the day excited to make a difference...end the day knowing you did. Come join our team.Job Summary: 
 The Senior Clerk, Accounts Receivable, Customer Service, & Quality Control supervises the workflow and the efficient operation of the Accounts Receivable and Customer Service & Quality Control Group and its Associates. These groups are responsible for processing all transactions related to cash processing, non-patient billing and non-patient accounts receivable functions as well as payables related activities, including customer service and vendor statement review.
 Essential Functions & Responsibilities: 
 Supervises the workflow and Associates who are responsible for processing all approved supplier/vendor invoices, payment requests, and student/non-employee expense reports.Monitors the incoming work volume and redistributes among the Associates.Works with Associates in assigned area to establish goals and objectives, evaluates performance, provides feedback and reviews as needed.Assists Manager in the hiring process for new Associates as needed.Ensures transactions are processed timely, accurately, and in compliance with MWHC's governing policies. Takes corrective action as necessary to ensure departmental goals are accomplished by established deadlines.Handles escalated matters in a professional and knowledgeable manner. Responds timely to escalations.Receives payments and notification of deposits. Analyzes and posts all deposits to the appropriate accounts for both A/R and non-A/R miscellaneous cash receipts.Prepares deposits and ensures timely deposit of funds with the bank in accordance with departmental standards and policies.Records intercompany account transfers, daily bank report transactions, and daily trial balances for numerous companies.Prepares and edits all bills prior to distribution. Mails or otherwise distributes bills to customers, including all detailed support or other correspondence when applicable.Prepares and distributes customer statements as required.Prepares and monitors A/R aging reports and takes appropriate action to collect on past due accounts.Communicates effectively with customers and vendors to resolve complaints, responds to questions and requests for information to facilitate payment.Supports Accounts Payable by processing settlement runs to include checks with positive pay files, ACH files and e-payable files, voiding checks and handling stop payment requests and performing supplier maintenance tasks.Prepares sales and use tax check requests and filings. Prepares unclaimed property filings and research.Provides assistance in other areas of the department as appropriate.Performs other duties as assigned. Qualifications: 
 Relevant leadership experience in a large operational department/group required.A minimum three to four years of Accounts Receivable, billing, or accounting experienceProficiency with Microsoft Office suite of applications, along with a strong orientation to using personal computers in a network settingProficient knowledge of Excel.Experience with Workday a strong plus.Experience with policy enforcement.Excellent written and verbal communication skills coupled with customer service skills. As an EOE/AA employer, the organization will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status. |