Social Media Coordinator

Social Media Coordinator

Washington, DC SE (hybrid)

Pay From: $67,500 per year

MUST:

Experienced Social Media Coordinator

Eligible for DHS Public Trust

4+ years of experience working professionally in Social media

Experience and understanding with closed captioning and Section 508 accessibility

Experience reviewing social content for grammar, spelling, and correct information

Strong Microsoft Office suite experience

Excellent communication skills both written and verbal

Strong customer service

High attention to details

Self-starter and highly motivated

Bachelor's Degree in business, communications, media, or an unrelated field WITH four or more years of relevant experience

DUTIES:

The ideal candidates will work closely with the leadership team to create unified messaging across all of the Client's social medias to ensure content meets or exceeds client's expectations

Collaborating closely with team and client POCs to validate all responses for appropriateness and timeliness

Updating social media content library, including developing content based on planned editorial calendar

Coordinating graphic creation with designer, completing visual needs and delivering on deadline

Working with creative team to implement paid social media advertising campaigns

Managing a regular response cadence to respond to customer comments on social media platforms

Identifying opportunities to optimize social strategies to improve performance

Scheduling social media content in third-party software, managing distribution timelines and following up for completion

Reviewing social content for grammar, spelling, and correct information

Implementing changes based on client and team feedback

Contributing to creative content development processes when required

Understanding the organizational policies and procedures for accuracy of solutions and deliverables to the client

Demonstrating a commitment to quality and customer support