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Kettle Coordinator

The Salvation Army USA Western Territory
17.00
United States, California, San Francisco
Oct 23, 2025
Description

OVERVIEW:

To help with Thanksgiving and Christmas efforts at The Salvation Army Corps locations.

DUTIES AND RESPONSIBILITIES:

1. Responsible for the preparation, management and success ofThe Salvation Army Kettle
program.
2. Visit with all kettle locations before season starts, meet the manger and secure location.
3. Scout out new locations, approach store managers and request the store as a new kettle
location. If the company does not have a corporate agreement, work with the store manager to get permission to have a kettle on site. If the store asks for a corporate agreement, ask for
DHQ's Development Departments help.
4. Secure all necessary permissions to ring at kettle sites; this includes, but is not limited to
insurance certificates, corporate and property manager agreements.
5. Ask stores when they have their highest foot traffic. Make sure kettle workers and volunteers
shifts are scheduled to cover those times.
6. Hire workers needed for a successful kettle season. (Consider hiring local musicians when
possible.)
7. Organize or support efforts to bring attention to the kettles through things such as competitions between groups. Possibilities include Service Club day, local celebrity day, etc.
8. Be responsible for the orientation and training of kettle workers.

9. Review kettle equipment, repair, paint or purchase as determine by your supervisor.
10. Create daily and weekly schedules.
11. Schedule all kettle workers and volunteers.
12. Make sure all the correct paperwork is provided and collected.

13. Review daily reports and make adjustments to kettle placement, shift schedules, etc. as necessary.
14. Initially deal with issues as they arise. Refer all serious of potentially serious issues to the corps officer or DHQ immediately.
15. Make sure all money is counted and processed per policy.
16. Responsible for ensuring all the employee schedule information is collected and processed for payroll. Following all applicable laws.
17. Use The Salvation Army required software program to manage the Kettle program.
18. Prepare thank you letters on behalf of The Salvation Army informing how much was raised to help the community from their location. (When no volunteer coordinator is hired.)
19. Recruit volunteers for Christmas kettles using all means possible, including reaching out to present volunteers, service clubs, schools, churches, volunteer organizations, corporations, businesses, advertising on line through social media and using The Salvation Army volunteer program.

EDUCATION AND EXPERIENCE:

College degree preferred but not required.
2 years' experience working in a similar setting; analytical, sales, attention to detail, time-management, organizational, and interpersonal skills are essential.
Ability to maintain highly confidential information.
Reliable and dependable, resolving requests in a timely fashion.
Possess excellent communication skills and ability to work with people from diverse backgrounds.
Ability to work independently and as part of a team.
Ability to multi-task and remain flexible as needed.
Well versed with Microsoft Office products, to include Windows based platforms such as Word, Excel and PowerPoint with a demonstrated ability to create correspondence and maintain spreadsheets.
Must have an appropriate driver's license and legally be able to drive.
Bilingual (Spanish) is desirable.

PHYSICAL REQUIREMENTS:



  • Ability to lift up to 25 lbs.


EQUIPMENT USED:



  • Modern Office Equipment and Relevant Software


ADA Statement:

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests if the accommodation needed is reasonable and no undue hardship would result.

Acknowledgment of Religious Purposes of The Salvation Army:

Please note that The Salvation Army has a religious purpose and status as a church. We ask our employees that they do nothing to their relationship with The Salvation Army to undermine its religious mission. Employees must agree and understand that their services are a necessary part of The Army's religious purposes and their work-related conduct must not conflict with, interfere with, or undermine such religious programs or The Army's religious purposes.

At-Will:

Any employment relationship with this organization is of an "at-will" nature, which means that an Employee may resign at any time and the Employer may discharge an Employee at any time with or without cause. It is further understood that this "at will" employment relationship may not be changed by any written document or by conduct unless such change is specifically acknowledged in writing by an authorized executive of this organization.

Qualifications
Education
High School or Equivalent (required)
Licenses & Certifications
Driver's License (required)
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
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