Director, Go-to-Market Systems

Director, Go-to-Market Systems

About the Role

We're seeking a highly technical and strategic Director of Go-to-Market Systems to lead the architecture, optimization, and integration of our global revenue technology stack. This role is central to enabling scalable growth across Marketing, Sales, Customer Success, and Finance.

You will be a player-coach-someone equally comfortable designing system strategy and personally building within Salesforce and related tools. You will own end-to-end GTM systems architecture, ensure data and process integrity, and lead a small, high-performing team responsible for optimizing workflows, automating manual processes, and driving user adoption across our GTM organization.

If you're passionate about operational excellence, love translating business requirements into scalable system design, and have a bias toward automation and AI-driven productivity, we'd love to meet you.

Key Responsibilities

• Own the GTM Systems Architecture: Lead the overall strategy, design, and maintenance of the GTM systems architecture, including Salesforce, CPQ, DealHub, Clari, Gainsight, and LinkedIn Sales Navigator (LISN).
• Systems Integrations Management: Oversee and optimize key integrations across the GTM ecosystem, including 6sense, MuleSoft, and NetSuite, ensuring seamless data flow and operational efficiency.
• Drive Automation & AI Enablement: Champion use of AI and workflow automation to reduce administrative burden on quota-carrying reps, freeing them to spend more time on customer-facing activities.
• Partner Across the Revenue Org: Collaborate with Sales, Marketing, Customer Success, Finance, and Data teams to ensure systems, processes, and data models align with our go-to-market strategy.
• Own System Governance & Data Quality: Implement best practices in system governance, user management, data hygiene, and security. Establish data definitions and ensure integrity across all GTM platforms.
• Lead & Mentor the Team: Manage and mentor a team of system administrators and analysts; build a center of excellence around GTM technology.
• Translate Business Needs into Technical Execution: Serve as the internal consultant for process automation, data visibility, and cross-functional system enhancements.
• Evaluate & Integrate New Technologies: Continually assess emerging tools-particularly AI-enabled GTM and RevOps technologies-to modernize workflows and improve scalability.
• Enable Strategic Insights: Partner with RevOps, Analytics, and FP&A to ensure accurate, actionable reporting and forecasting through tools like Clari, Tableau, and Salesforce dashboards.

What You Bring

• 6-10+ years of experience in Revenue Operations, Sales Systems, or GTM Systems leadership within enterprise B2B SaaS.
• Deep technical expertise in Salesforce Sales Cloud and CPQ; ability to personally configure, troubleshoot, and optimize core GTM workflows.
• Salesforce Platform Administrator required
• Proven experience integrating Salesforce with NetSuite, Mulesoft, Clari, DealHub, Gainsight, 6sense, and marketing automation platforms (Marketo or HubSpot).
• Strong understanding of quote-to-cash, customer lifecycle, and forecasting processes.
• Demonstrated success leading system modernization or transformation initiatives-ideally in a high-growth, multi-product SaaS company.
• Track record of leveraging AI tools (e.g., Copilot, Salesforce Agents, Gong AI, or custom LLM solutions) to automate workflows and improve user productivity.
• Experience managing small, high-performing teams and influencing across executive stakeholders (CRO, CFO, CMO, CCO).
• Strong communication and change management skills; able to bridge technical and non-technical audiences.
• Passion for continuous improvement and operational scalability.

Why You'll Love Working Here

• Competitive base salary
• Additional performance incentives (SPIFFS, recognition awards)
• Private medical, dental, and vision benefits
• 16 weeks of paid parental leave
• Purposeful career development programs with reimbursement for educational certifications
• Industry-leading health, vision, and dental benefits
• Discretionary Time Off for all employees, with no maximum limits
• A collaborative culture that celebrates hustle, heart, and high performance

#LI-Remote

This position is remote eligible within the United States, excluding residents of California, Colorado, and New York.