Global Planning Systems Manager, Digital Solutions

Who We Are:

Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.

JOB MISSION:

The Global Planning Systems Manager serves as the primary liaison between New Balance's Global Supply, Demand, and Inventory Planning teams and IT. This role ensures effective operation, support, and continuous improvement of planning systems, aligning digital solutions with business objectives and industry best practices. The ideal candidate combines technical expertise, strategic thinking, and strong stakeholder management to drive system advancements and operational excellence.

MAJOR ACCOUNTABILITIES:

• Act as the central point of contact for global planning teams, ensuring system support and customer success.

• Manage day-to-day system operations, troubleshoot issues, and oversee resolution tracking.

• Drive the planning systems roadmap and advancement, ensuring alignment with business goals and operational needs.

• Monitor and resolve data flow issues across PLM, ERP, and planning systems.

• Lead UAT planning, scenario development, and execution.

• Support user training and maintain SOP documentation for integrated systems

• Stay current with platform updates, AI/ML features, and industry trends to drive continuous improvement.

• Lead, support and develop direct report(s)

REQUIREMENTS FOR SUCCESS:

• Bachelor's degree with a minimum 5 years of experience in planning systems consulting, implementation, and support.

• Strong knowledge of supply chain planning domains: supply, demand, inventory, distribution, S&OP/S&OE.

• Experience leading and managing a team of direct reports.

• Proven ability on communication, and cross functional collaboration, and ability to lead teams and influence stakeholders.

• Experience in footwear/apparel retail industry preferred.

• Familiarity with o9 Solutions and/or Logility preferred.

• ASCM certifications (e.g., CPIM) are a strong plus.

Regular Associate Benefits

Our products are only as good as the people we hire, so we make sure to hire the best and treat them accordingly. New Balance offers a comprehensive traditional benefits package including three options for medical insurance as well as dental, vision, life insurance and 401K. We also proudly offer a slate of more nontraditional perks - opportunities like online learning and development courses, tuition reimbursement, $100 monthly student loan support and various mentorship programs - that encourage our associates to grow personally as they develop professionally. You'll also enjoy a yearly $1,000 lifestyle reimbursement, 4 weeks of vacations, 12 holidays and generous parental leave, because work-life balance is more than just a buzzword - it's part of our culture.

Temporary associates are provided three options for medical insurance as well as dental and vision insurance and an associate discount.

Part time associates are provided 401k, short term disability, a yearly $300 lifestyle reimbursement and an associate discount.

Flexible Work Schedule

For decades we have fostered a unique culture founded on our values with a particular focus on in-person teamwork and collaboration. Our North American hybrid model encourages rich in-person experiences, showcasing our commitment to teamwork and connection, while maintaining flexibility for associates. New Balance Associates currently work in office three days per week (Tuesday, Wednesday, and Thursday). Our offices are fully open, and amenities are available across our North American office locations. To continue our focus on hybrid work we have introduced "Work from Anywhere" (WFA) for four weeks per calendar year. This model will help us enhance our culture while continuing to maintain elements of flexibility.

Equal Opportunity Employer

New Balance provides equal opportunities for all current and prospective associates to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran, or any other protected status.