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Pathways Program Advocate - Mayfair Clinic - Days

NorthShore University HealthSystem
paid time off, tuition reimbursement
United States, Illinois, Evanston
2650 Ridge Avenue (Show on map)
Oct 11, 2025

Hourly Pay Range:

$26.61 - $39.92 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

Pathways Program Advocate

The Pathways Program aims to increase the capacity of healthcare providers and staff to recognize and respond to the needs of our patients impacted by domestic violence, human trafficking and sexual violence. Pathways has launched an innovative trauma informed primary care clinic aimed at serving patients impacted by gender-based violence and their children in an outpatient setting. This position will work closely with a family medicine advanced practice provider and an onsite victim advocate to improve patient health outcomes.

Position Highlights:

  • Position: Pathways Program Advocate

  • Location: Swedish Mayfair Clinic (Chicago, IL)

  • Full Time/Part Time: Full Time

  • Hours: Monday-Friday, 8:00am-4:30pm

  • Required Travel: n/a

What you will do:

  • Provide direct support including bedside crisis intervention, safety planning and assessment of needs to patients impacted by domestic violence, sexual violence and human trafficking.

  • Provide ongoing case management, legal advocacy, information and referrals to our patients and staff impacted by gender-based violence.

  • Provide medical advocacy and healthcare navigation for referrals received by our partner victim-service organizations and manage internal processes for billing, scheduling and referral tracking for these patients.

  • Provide coverage to internal crisis line that providers and staff use to refer patients and respond to those immediate requests through bedside crisis intervention or follow-up calls with patients who have been discharged.

  • Complete all necessary documentation in internal program database and document patient assessments in electronic medical record.

  • Support professional development initiatives for providers throughout the hospital and outpatient practices on the subjects of providing trauma-informed care and working with patients impacted by gender-based violence.

  • Coordinate awareness-raising events on hospital campus and in the local community to support people impacted by domestic violence, human trafficking and sexual assault.

  • Assist with preparation and attendance of internal and external meetings and represent the program at public speaking and training events.

  • Other projects and duties as assigned

What you will need:

  • Education: Bachelor's degree

  • Certification: 40-Hour Domestic Violence Training or 40- Hour Sexual Assault Crisis Intervention Training

  • Unique or Preferred Skills:

    • Preferred fluency in Spanish

    • Exceptional executive functioning skills and emotional intelligence

    • Ability to take initiative and work independently, as well as in a team environment that includes cross departmental coordination

    • Strong passion, leadership and interpersonal skills necessary to effectively work with multi-cultural, diverse populations from a trauma-informed lens

    • Commitment to health equity and survivor-centered practices

Benefits (For full time or part time positions):

  • Career Pathways to Promote Professional Growth and Development

  • Various Medical, Dental, Pet and Vision options

  • Tuition Reimbursement

  • Wellness Program Savings Plan

  • Health Savings Account Options

  • Retirement Options with Company Match

  • Paid Time Off and Holiday Pay

  • Community Involvement Opportunities

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