New 
Onboarding Program Manager
 Microsoft | |
 United States, Texas, Irving | |
| 7000 State Highway 161 (Show on map) | |
 Oct 11, 2025 | |
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OverviewCome build the sales force of the future with us! Onboarding is a strategic priority for our sales organization (MCAPS), laying the foundation for new employees to thrive in an AI-driven era. It's about more than just training-it's about building confidence, fostering belonging, and setting up our people for long-term success. As an Onboarding Program Manager on the Worldwide Learning Onboarding team, you'll play a pivotal role in delivering world-class, role-based onboarding experiences for our Small, Medium, Enterprise & Commerical (SME&C) teams and all priority roles within SME&C. You will lead the onboarding strategy for MCAPS, partnering closely with business stakeholders and subject matter experts to design, validate, and scale impactful programs. Your work will directly address the validation of skills and streamline the onboarding journey curriculum design framework, ensuring every learner's experience is efficient, relevant, and measurable. We're looking for a highly capable program manager with a track record of driving complex, high-impact initiatives and collaborating across teams. If you're passionate about learning, energized by innovation, and ready to help shape the future of sales skilling, this is your opportunity to make a significant impact at scale. Microsoft's mission is to empower every person and every organization on the planet to achieve more, and we're dedicated to this mission across every aspect of our company. Our culture is centered on embracing a growth mindset and encouraging teams and leaders to bring their best each day. Join us and help shape the future of the world.
Responsibilities Lead and manage all aspects of SME&C onboarding programs for MCAPS, executing through program/project management excellence. Partner with business stakeholders, subject matter experts, and learning professionals to design, validate, and evolve onboarding curriculum for all priority roles. Develop and implement a streamlined curriculum design framework that ensures onboarding journeys are efficient, scalable, and aligned to business priorities. Drive the validation of skills for all priority roles, integrating assessment and feedback mechanisms to ensure readiness and capability. Represent SME&C customer-facing roles in new and existing virtual onboarding programs, differentiating curriculum and experiences for maximum learner impact. Develop and maintain strong communications and relationships across your business partners and stakeholder community. Automation & AI Agentic Integration: Leverage automation tools and AI agentic experiences to streamline onboarding workflows, personalize learning journeys, and enhance learner engagement and productivity. Drive innovation and experimentation into onboarding programs to achieve high levels of engagement and efficacy with our learners. Be data-driven, focusing on metrics and learner experience in decision-making and shaping the learner journey. Embrace uncertainty, take risks, and learn quickly from mistakes while looking to achieve more through technology and innovation. Other:Embody our culture and values | |