Director of Quality

SUMMARY: The Quality Director is responsible for the overall quality of the products manufactured or sourced for our customers.

RESPONSIBILITIES AND DUTIES:

• Evaluates production operations from a strategic level to ensure products meet quality, integrity, functionality and other specifications and requirements.
• Ensures quality system processes, procedures and records are maintained and effectively implemented. Supports IATF16949 efforts, ensuring the timely follow-up on open issues related to the Quality System.

• Develops and communicates quality goals and performance metrics to achieve company objectives.
• Interacts directly and indirectly with customers to resolve complex issues.

• Collaborates with management and senior staff across departments to develop and maintain quality standards to address internal and external quality requirements.
• Facilitates and oversees the effective implementation of quality controls and risk assessments in new product introductions and change management using established methodologies.
• Oversees quality problem investigations and the implementation of corrective and/or preventative action when the product or process does not conform to stated requirements. Reviews the implementation of effective preventative action based upon the regular review of quality assurance data to reduce variation and waste and meet company goals and objectives. Ensures the timely disposition of non-conforming materials.
• Develops and maintains the warranty and product return process and ensures processes are in place to identify opportunities, create action plans, and to provide feedback for product and process improvements.
• Responsible for the ongoing management and development of assigned employees to produce a high performing quality organization. Determines staffing and skill requirements to meet organizational needs and implements plans to satisfy those requirements.
• Monitors the use and effectiveness of the Quality system process. Reviews metrics and results on a regular basis to identify trends and/or potential problem areas.
• Other duties as assigned.

COMPETENCIES:

• Quality Systems: ISO 9001/IATF 16949, Internal Auditor, Customer Specific Requirements
• Documentation: Quality inspections, submission change forms, DMS, BOM/Routing, Quality Metrics
• APQP: PPAP, MSA, SPC
• Problem Solving: Corrective Action, Preventive Action, 8D, Root Cause Analysis
• Computer Skills: O365 (Excel, Word, PowerPoint, SharePoint, Teams), Minitab, SAP (or other ERP system)
• Demonstrated leadership ability
• Ability to interact with all levels of customers

QUALIFICATIONS:

• B.S. Mechanical Engineering or equivalent
• Minimum 10 years of Quality Engineering experience
• Minimum 5 years of management experience
• Industry experience with ISO9001 (IATF 16949 preferred), APQP, 8D and strong problem-solving skills

Base Pay Range: $140k-$160k

Compensation Disclosure:

At Phillips and Temro Industries, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is listed above. Your base pay will depend on your skills, education, qualifications, experience, and location. The final salary offer will be based on these criteria and may differ based on the candidate's experience and qualifications and other job-related reasons. If you have any questions about the salary range, the compensation structure, or benefits offered feel free to reach out to HR@phillipsandtemro.com

Benefits Available to Full-Time Employees:

• Health insurance, dental, and vision (cost-share)
• HSA/FSA
• STD and LTD (company provided)
• Basic Life and AD&D (company provided)
• Voluntary Supplemental Life
• EAP (company provided)
• Voluntary Accident, Critical Illness and Hospital Indemnity
• 401K plan with employer match
• Paid time off (PTO) and holidays
• Volunteer hours
• Annual bonus based on company performance
• Tuition Reimbursement
• Paid Parental Leave
• Safety shoe and safety glasses reimbursement