New

Unified Communications Lead

Agile Defense, LLC
United States, Hawaii, Fort Shafter
Oct 10, 2025
At Agile Defense we know that action defines the outcome and new challenges require new solutions. That's why we always look to the future and embrace change with an unmovable spirit and the courage to build for what comes next. Our vision is to bring adaptive innovation to support our nation's most important missions through the seamless integration of advanced technologies, elite minds, and unparalleled agility-leveraging a foundation of speed, flexibility, and ingenuity to strengthen and protect our nation's vital interests. Requisition #: 1237 Job Title: Unified Communications Lead Location: Oahu, HI Clearance Level: Active DoD - Secret Required Certification(s): Demonstrated 'Advanced Technical Expertise' or certification in accordance with DoD 8140.03 Avixa Certified Technology Specialist (CTS) or equivalent AV certification (e.g.Extron AV Associate, Harman Professional Training, AMX Certified Expert (ACE)) SUMMARY* The USARPAC Enterprise Pacific IT C5 Solutions (EPICS) program will provide IT services, strategies, designs, modernization, hardware, and software to enable exercises and operations. Agile Defense is seeking a highly qualified Unified Communications Lead who will be responsible for managing and integrating AV, network technologies in support of mission-critical operations, troubleshooting complex issues, and driving innovation to enhance the performance and reliability of AV, VTC, and network systems. JOB DUTIES AND RESPONSIBILITIES Design and configure voice, video, and data communications systems, including cloud-based products. Supervise the installation and maintenance of VOIP/VTC systems. Plan, engineer, operate, maintain, and defend IT communications services. Oversee the installation, troubleshooting, and replacement of VOIP and secure voice end-user devices. Travel for site surveys and coordinate to resolve issues on various networks. Leadership and Management: Lead a team of technical specialists through all phases of the program, ensuring successful integration and execution of all program segments and services. Stakeholder Engagement: Serve as the primary liaison with program sponsors, customers, and other stakeholders, ensuring clear communication and alignment with program objectives. Strategic Planning: Develop and implement strategic plans to achieve program goals, including the introduction of emerging technologies and forward-looking strategies. Performance Monitoring: Establish policies and procedures for achieving the standards required for contract performance, and monitor progress to ensure conformity to prescribed standards. Resource Management: Assign, schedule, direct, and control work effort of technical and functional specialists, ensuring efficient use of resources and adherence to budget constraints. Risk Management: Identify and mitigate risks to program success, including technical, financial, and operational risks. Quality Assurance: Ensure the quality and accuracy of all deliverables, including technical documentation, reports, and correspondence. Continuous Improvement: Identify opportunities for program growth and improvement, and implement changes to enhance program performance and customer satisfaction. Compliance: Ensure compliance with all contractual, regulatory, and security requirements, including cybersecurity standards and policies. SUPERVISORY DUTIES Leadership and Management: Lead a team of technical specialists through all phases of the program, ensuring successful integration and execution of all program segments and services. Strategic Planning: Develop and implement strategic plans to achieve program goals, including the introduction of emerging technologies and forward-looking strategies. Performance Monitoring: Establish policies and procedures for achieving the standards required for contract performance, and monitor progress to ensure conformity to prescribed standards. Resource Management: Assign, schedule, direct, and control work effort of technical and functional specialists, ensuring efficient use of resources and adherence to budget constraints. Perform annual reviews and regular checks in Approve Timesheets QUALIFICATIONS Required Certifications Demonstrated 'Advanced Technical Expertise' or certification in accordance with DoD 8140.03 Avixa Certified Technology Specialist (CTS) or equivalent AV certification (e.g.Extron AV Associate, Harman Professional Training, AMX Certified Expert (ACE)) Education, Background, and Years of Experience* Bachelors degree in IT, Computer Science, Information Systems, or related field. A minimum of 10 years of experience engineering and implementing multi-disciplinary projects and designing local, regional, WAN, and network systems and subsystems supporting voice, video, data, and imagery information. A minimum of 5 years of experience leading teams of network engineers, with demonstrated expertise in applying DoD Information Assurance (IA) policies and guidelines to network architecture design, configuration, and implementation. A minimum of 5 years of experience in Audio-Visual (AV) programming at intermediate to advanced levels of complexity, including at least 3 years of hands-on experience working with DoD networks. ADDITIONAL SKILLS & QUALIFICATIONS Required Skills Experience engineering and implementing multi-disciplinary projects and designing local, regional, WAN, and network systems and subsystems supporting voice, video, data, and imagery information. Experience leading teams of network engineers, with demonstrated expertise in applying DoD Information Assurance (IA) policies and guidelines to network architecture design, configuration, and implementation. Experience in Audio-Visual (AV) programming at intermediate to advanced levels of complexity, including at least 3 years of hands-on experience working with DoD networks. WORKING CONDITIONS* Environmental Conditions Working conditions are normal for an office environment, with occasional travel to remote sites. May require on-call availability for system emergencies. May require the ability to lift/and or move computer hardware and office equipment. Strength Demands* Sedentary - 10 lbs. Maximum lifting, occasional lift/carry of small articles. Some occasional walking or standing may be required. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met. Physical Requirements* Stand or Sit; Walk; Repetitive Motion; Use Hands / Fingers to Handle or Feel; Stoop, Kneel, Crouch, or Crawl; See; Climb (stairs, ladders) or Balance (ascend / descend, work atop, traverse). Employees of Agile Defense are our number one priority, and the importance we place on our culture here is fundamental. Our culture is alive and evolving, but it always stays true to its roots. Here, you are valued as a family member, and we believe that we can accomplish great things together. Agile Defense has been highly successful in the past few years due to our employees and the culture we create together. What makes us Agile? We call it the 6Hs, the values that define our culture and guide everything we do. Together, these values infuse vibrancy, integrity, and a tireless work ethic into advancing the most important national security and critical civilian missions. It's how we show up every day. It's who we are. We also believe in supporting our employees by offering a competitive and comprehensive benefits package. To explore the benefits we offer, please visit our website under the Careers section. Happy* - Be Infectious. Happiness multiplies and creates a positive and connected environment where motivation and satisfaction have an outsized effect on everything we do. Helpful - Be Supportive. Being helpful is the foundation of teamwork, resulting in a supportive atmosphere where collaboration flourishes, and collective success is celebrated. Honest - Be Trustworthy. Honesty serves as our compass, ensuring transparent communication and ethical conduct, essential to who we are and the complex domains we support. Humble - Be Grounded. Success is not achieved alone, humility ensures a culture of mutual respect, encouraging open communication, and a willingness to learn from one another and take on any task. Hungry - Be Eager. Our hunger for excellence drives an insatiable appetite for innovation and continuous improvement, propelling us forward in the face of new and unprecedented challenges. Hustle - Be Driven. Hustle is reflected in our relentless work ethic, where we are each committed to going above and beyond to advance the mission and achieve success. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities Apply for this job