Systems and Discovery Librarian (Open Rank)
 University of Arkansas | |
 United States, Arkansas, Fayetteville | |
| 346 North West Avenue (Show on map) | |
 Oct 10, 2025 | |
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Closing Date: 11/17/2025 Type of Position:LibraryWorkstudy Position: Work Shift: Sponsorship Available: Founded in 1871, the University of Arkansas is a land grant institution, classified by the Carnegie Foundation among the nation's top 2 percent of universities with the highest level of research activity. The University of Arkansas works to advance the state and build a better world through education, research, and outreach by providing transformational opportunities and skills, fostering a welcoming climate, and nurturing creativity, discovery, and the spread of new ideas and innovations. Department's Website: The University of Arkansas Libraries seeks a detail-oriented, service-driven, and analytically minded Systems and Discovery Librarian to support and enhance access to library collections and services through integrated system management, discovery optimization, and web-based applications. As a member of the Library Systems and Web Services department, the Systems and Discovery Librarian plays a vital role in the daily administration of the integrated library system (Alma), the library discovery platform (Primo VE), authentication systems (OpenAthens), Springshare's LibApps suite of products, and related technologies. The librarian coordinates system workflows, monitors data integrity, leads troubleshooting efforts, and provides timely communication regarding system status and outages. This position is responsible for identifying and implementing user-focused improvements to library systems, supporting projects in collaboration with departments across the Libraries, and partnering with Campus IT on systems integrations (e.g., Workday). The Systems and Discovery Librarian supervises one staff member. This position serves as a key liaison to Ex Libris and other library system vendors, and this position maintains excellent vendor relationships to support troubleshooting, system functionality, upgrades, and the assessment of new projects. The Systems and Discovery Librarian also maintains internal documentation and contributes to the Libraries' efforts in accessibility, usability, and user experience (UX) design. As a tenure-track faculty member, the incumbent is responsible for research, creative work, and service in alignment with the University of Arkansas Libraries' faculty requirements. Relocation allowance available. Benefits include TIAA or Fidelity Investments, tuition reduction, and health insurance. Annual leave starts at 15 days per calendar year and increases with years of service. Key Responsibilities: *Administer and maintain the Alma/Primo VE library services platform, including system configurations, user roles and permissions, and analytics. *Monitor and troubleshoot daily scheduled jobs, data loads, and error reports; escalate issues to vendors or internal stakeholders as needed. *Manage and optimize discovery layers, including indexing from ArchivesSpace, Digital Commons, and CONTENTdm. *Serve as Chair of the Discovery Committee, providing leadership and coordination for discovery-related initiatives across the Libraries. *Configure, monitor, and improve openURL linking to and from library collections and services such as ILLiad. *Coordinate authentication services and integrations through OpenAthens. *Configure and support LibApps tools including LibAnswers and LibGuides, manage ticket queues, and support communication around outages or issues. *Serve as the primary contact for vendor support tickets related to systems (Ex Libris, OpenAthens, ProQuest, EBSCO, etc.). *Develop internal documentation and workflows for system tasks, including regular reports and updates. *Provide training and support to library staff on the effective use of Alma/Primo functionality, workflows, and new features. *Supervise the work of the Circulation Systems Manager, offering guidance and oversight to ensure consistency in system support and service quality. *Collaborate closely with the Libraries' Web Developer and colleagues across the libraries on shared responsibilities related to discovery, user experience, accessibility, and web systems functionality. *Lead or participate in meetings and working groups, including the ILS Steering Committee and Discovery Group. *Stay informed on system enhancements and release notes; coordinate evaluation and implementation of new features. *Provide usage statistics and system metrics for assessment and reporting purposes. *Coordinate system maintenance tasks such as certificate renewals, sandbox refreshes, and patron data cleanup. *Participate in faculty governance and scholarly activities appropriate to a tenure-track faculty appointment. *Manage API integrations (Ex Libris APIs and other vendor APIs) for system interoperability. *Supporting integrations with campus systems (student information system, financial systems like Workday, and LMS such as Blackboard/Canvas). Qualifications: Minimum Qualifications:
Preferred Qualifications:
Knowledge, Skills, and Abilities:
Additional Information: The University Libraries share in the stewardship of the University's goals and take responsibility for the health of the research and teaching collections and programs that further support the academic and land grant missions. The University Libraries are comprised of Mullins Library and three branch libraries: Chemistry & Biochemistry, Fine Arts, and Physics, as well as two off-site facilities. For more information, visit the Libraries' website: https://libraries.uark.edu The University of Arkansas Libraries aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the variety of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. We can strengthen our organization and institution by approaching each other and our work with intentional goodwill, honesty, and trust as we encourage others to hold themselves and each other accountable to do the same. Salary Information: Required Documents to Apply: Optional Documents: Recruitment Contact Information: All application materials must be uploaded to the University of Arkansas System Career Sitehttps://uasys.wd5.myworkdayjobs.com/UASYS Please do not send to listed recruitment contact. Special Instructions to Applicants: Pre-employment Screening Requirements:Criminal Background Check, Sex Offender RegistryThe University of Arkansas is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law. The University of Arkansas seeks to attract, develop and retain high quality faculty, staff and administrators that consistently display practices and behaviors to advance a culture that embeds equal opportunity, educational excellence and unparalleled access for all. The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.Persons must have proof of legal authority to work in the United States on the first day of employment. All Application information is subject to public disclosure under the Arkansas Freedom of Information Act. Constant Physical Activity:N/A Frequent Physical Activity:N/A Occasional Physical Activity:N/A Benefits Eligible:Yes | |