Infrastructure Support Specialist

We are constantly looking to add to our core talent. If you are seeking a career that is challenging and rewarding, a work environment that is diverse and dynamic, look no further - Haemonetics is your employer of choice.

This Infrastructure Support Specialist position is responsible for ensuring that the company's employees can use software and hardware to complete their daily tasks. It is high-visibility position within the Clinton, PA facility supporting remote employees by phone and office workers on location. This position will take escalations from the Level 1 Service Desk team and provide technical assistance and support and resolve problems related to the use of computer hardware and software for Haemonetics end users. The Infrastructure Support Specialist will respond to, troubleshoot, resolve, and document end user incidents and inquiries, install software using approved tools, and troubleshoot connection issues with data networking, manufacturing floor print services and will collaborate with other infrastructure teams across the company. Incident tickets will be updated with accurate and timely records of work performed, and resolution detail. This position requires flexibility to support changing needs of a dynamic business.

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