Customer Data Platform Business Analyst

The Customer Data Platform Business Analyst role requires detail-oriented and process-based individual. In this role, the team member will assist teams in making data-driven decisions, data aggregation and AI modelling. As well as respond to requests for access to the platform, new data sources ingested, data transformation, and enhancements. The selected candidate will work closely with business and technical teams, providing a blend of technical and functional expertise.

Job Responsibilities include:

• Identification and collection of data needed for campaigning and analysis from various sources.
• Analyse and explore the data and ensure quality.
• Collaborate with owners and marketeers to identify analytics requirements.
• Aggregate data for visualization in external tools based on requirements identified.
• Know business data and provide recommendations for improving knowledge and data quality.
• Documentation of data sources.
• Support the business and campaign teams in transforming and providing data for metrics and testing.

Basic Qualifications:

• Understanding of product management and agile methodologies
• BA/BS degree in Business, Data Science, Statistics, Business Analytics, Management Information Systems, or a related field (or obtain a Bachelors degree by 12/25)
• Excellent communication skills (written, verbal, visual)
• Strong knowledge of data visualization tools such as PowerBI, Qlik, or similar tools
• Proficiency in data collection, transformation, and analysis
• Familiarity with programming languages such as Python, YAML, SQL
• Strong interpersonal skills with the ability to work collaboratively in a dynamic and fast paced environment
• Ability to manage multiple priorities and work with cross-functional teams
• Results-driven and self-motivated
• Strong Knowledge of Software and Content Development life cycles
• Interest in CRM solutions, primarily Salesforce Clouds