Training Administrator

The Training Administrator plays a key role in supporting the learning and development function by managing training systems, data, and content supporting all plants. This role is responsible for maintaining accurate training records in the Learning Management System (LMS), generating and analyzing training reports to support plant training teams, and assisting in the development, organization, and distribution of training materials through the LMS. This role will build reports and communicate report results out in each plant. This role ensures compliance with internal policies and external regulations by keeping data and reports current, while also providing administrative support and coordination for training initiatives across all the plants.

ESSENTIAL RESPONSIBILITIES (Includes, but are not limited to the following):

Training Tools Administration - this includes but is not limited to: LMS, Teams, Enboarder

Maintain training records and user data in the LMS, ensuring data integrity, timely updates, and appropriate user access levels.
• Upload, organize, and maintain training materials in the LMS and shared drives.
• Provide user support and troubleshooting for LMS-related issues and training system inquiries.
• Monitor training completion status on learning plans and follow up on compliance gaps.
• Assist with audits by preparing documentation related to training activities that a plant may need
• Organize and maintain training documents in teams

Data/Reporting Responsibilities

• Compliance & Program Tracking
  • Build and maintain reports to monitor compliance training (e.g., Annual, Role-Specific, PIT, LOTO, Cross-Training, Skills Matrices, Recurrent).
  • Track training progress for new hires, rollovers, department-specific learning plans, and Buddy Program eligibility/pay.
  • Perform regular data audits to ensure accuracy, consistency, and alignment with Regulatory, Food & Workplace Safety.
  • Support audit readiness by providing validated records and documentation upon request.
  • Maintain a standardized reporting calendar to ensure timely delivery of recurring reports.
• Performance Insights & Strategic Support
  • Develop and maintain internal and external dashboards to evaluate training effectiveness and identify gaps for leaders to access training metrics.
  • Provide trends to support employee development, business continuation, and leadership decision-making.
  • Deliver recurring and ad-hoc reports to support audits, inspections, and departmental needs.
  • Continuously improve reporting processes through automation, integrations, and tool optimization.

Time Keeping Responsibilities

• Support daily training department operations by assisting with time management duties, buddy pay, etc.
• Work with the People Department to generate attendance warnings based on Amy's Attendance and Punctuality Policy
• Prepare tracking reports for missed punches, absences, breaks/lunch compliance
• Record and communicate daily call-ins
• Manage time off requests through UKG and update master calendar with approved PTO
• Communicate with training managers and supervisors on anything impacting attendance, or issues with compliance for breaks/lunches

Additional Responsibilities

• Assume ownership of all assigned tasks and request additional help or training when needed
• Collaborates with training leadership and subject matter experts to support training needs.
• Continuously identify opportunities to improve processes related to training administration, data management, and reporting.
• Work closely with the training teams in all locations
• Submits Buddy Pay for all 3 plants to payroll each month.
• Order shoe covers, keeping them in stock
• Perform other administrative functions on an as-needed basis

Competencies for this role:

• Communication Skills (Interpersonal savvy, presentation skills, written communication, comfort around higher management)
• Problem Solving and Critical Thinking (Strategic agility, decision quality, data gathering and analysis)
• Drive to Succeed (Action oriented, perseverance, dealing with ambiguity)
• Business Acumen (Understanding of the fundamental aspects of our plants and training systems)
• Learning Agility (Ability to learn and apply new concepts and information in a fast-paced environment)
• Program Management (Organizing, planning, time management)
• Technical Savvy (Comfort working with and around new technologies, willingness to learn and grow)

It is the responsibility of all employees to uphold the mission of the Amy's Food Safety and Quality Policy. This includes following all Workplace Safety, Food Safety and Sustainability programs and participating in all required training.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION

• High school education; or equivalent combination of education and experience

EXPERIENCE

• 2+ years of experience using Excel to build reports
• 3 - 5 years' experience working in food manufacturing.
• Experience in training employees.
• Experience with Learning Management Systems (e.g., Alchemy).

SKILLS

• Strong proficiency in Excel and data reporting tools.
• Strong proficiency in Microsoft Office: Outlook, Excel, Word and PowerPoint
• Strong proficiency in Alchemy LMS tools: Creator, Manager, Player, and Coach.
• Knowledge of Food Safety and Workplace Safety programs
• Knowledge of Amy's plants, Procedures and Processes.
• Knowledge of training audit requirements.
• Positive and professional attitude
• Detail-oriented with strong organizational and analytical skills.
• Excellent communication and customer service skills.
• Ability to manage multiple tasks and deadlines effectively.
• Reliable with excellent attendance

LANGUAGE SKILLS

• Able to communicate effectively (written & spoken) in English, bilingual Spanish preferred not a must have

READING AND WRITING

• Ability to read policies, procedures and work instructions
• Ability to complete forms and paperwork

WORK ENVIRONMENT

While performing the duties of this job, most time will be spent at a desk. From time to time will need to go out on the plant floor to work with Stakeholders.