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Senior AI Engineer

Microsoft
United States, Washington, Redmond
Oct 05, 2025
OverviewMicrosoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Commerce + Ecosystems (C+E) is responsible for enabling and optimizing the end-to-end customer journey on the Microsoft Cloud. Overview of the role: We are looking for a Senior AI Engineer to join the The Commerce Financial Platform. The team builds intelligent, scalable services that power Microsoft's commerce experiences endtoend. We're accelerating AIdriven business applications-grounded in data, built for collaboration, and designed to simplify complex workflows across CRM/ERP scenarios. As a Senior AI Engineer, you'll build reliable, responsible AI features that ship to production and are used across Microsoft.r
Responsibilities Responsibilities: Design, implement, and ship AI capabilities endtoend-from prototype to production-spanning LLMpowered services, retrieval/grounding pipelines, and robust evaluation/observability. Build agentic and toolusing workflows that reason across data and services; optimize for safety, latency, reliability, and cost at cloud scale (Azure preferred). Partner with product, research, and platform teams to adapt/finetune models (LLMs/SLMs, multimodal) for real customer scenarios. Contribute to service architecture, code quality, testing, and automation; uphold securebydesign and accessibility standards. Instrument features with telemetry and offline/online evaluation to drive iterative improvements. Participate in oncall/operational excellence as part of a healthy, sustainable engineering culture; mentor peers through reviews and knowledgesharing.
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