New
Senior AI Engineer
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![]() United States, Washington, Redmond | |
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OverviewMicrosoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Commerce + Ecosystems (C+E) is responsible for enabling and optimizing the end-to-end customer journey on the Microsoft Cloud. Overview of the role: We are looking for a Senior AI Engineer to join the The Commerce Financial Platform. The team builds intelligent, scalable services that power Microsoft's commerce experiences endtoend. We're accelerating AIdriven business applications-grounded in data, built for collaboration, and designed to simplify complex workflows across CRM/ERP scenarios. As a Senior AI Engineer, you'll build reliable, responsible AI features that ship to production and are used across Microsoft.r
Responsibilities Responsibilities: Design, implement, and ship AI capabilities endtoend-from prototype to production-spanning LLMpowered services, retrieval/grounding pipelines, and robust evaluation/observability. Build agentic and toolusing workflows that reason across data and services; optimize for safety, latency, reliability, and cost at cloud scale (Azure preferred). Partner with product, research, and platform teams to adapt/finetune models (LLMs/SLMs, multimodal) for real customer scenarios. Contribute to service architecture, code quality, testing, and automation; uphold securebydesign and accessibility standards. Instrument features with telemetry and offline/online evaluation to drive iterative improvements. Participate in oncall/operational excellence as part of a healthy, sustainable engineering culture; mentor peers through reviews and knowledgesharing. |