Member Services Officer II-Hybrid
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![]() United States, California, Valencia | |||||||
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Member Services Officer II-Hybrid Location
US-CA-Valencia ID
2025-1519
Overview The Member Services Officer II or MSO II is responsible for providing "wow" level service to both members and co-workers in a call center environment. Through effective listening and thorough knowledge of our products and services, the MSO satisfies our member's needs and effectively resolves member's concerns. The MSO personifies our Promise Principles of "Personal", "Professional" and "Proactive". Responsibilities
Achieves established goal for sales and member service rating (NPS) and sales/product goals.
Please note that hours can vary depending on the actual shift. Our contact center is open:
Qualifications Education
Knowledge, Skills & Ability
Disclaimer Logix Federal Credit Union is an equal opportunity employer that does not discriminate in employment opportunities or practices on the basis of race, religion, color, sex, sexual orientation, gender identity, national origin, protected veteran or disability status, or any other status protected by law. Pay Range USD $21.27 - USD $31.90 /Hr. |