Quality Assurance & Compliance Manager

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

JLL has an exciting opportunity for a Quality Assurance & Compliance Manager who will assist Engineering to ensure that JLL best practices are applied to the account Engineering Team while striving to improve processes and product quality.

Responsibilities include, but are not limited to:

• Perform site inspections, assisting in Facility Condition Assessments

• Asset Management - Assist with Next Generation Maintenance (NGM) routines as applied to building assets

• Develop and apply work-related data and analysis tools to engineering initiatives and special projects

• Support JLL/client leadership with design, development, and implementation of programs

• Ensure engineering team compliance with all established policies, and procedures and contractual obligations including proactive KPI/SLA monitoring and reporting

• Support for engineering performance and consistency throughout the regions and shared resources

• Assist with development and implementation of innovation programs and processes to reduce costs, increase productivity and savings while contributing to cost savings goals

• Compile performance data for weekly team calls and other records necessary for periodic or one-off reporting

• Build successful relationships with client personnel - promoting confidence, forward planning, and best practices

• Champion a positive, transparent, and communicative work culture with all account dedicated and shared engineering personnel. Partner closely with facility management, project management and other account business units such that all are operating as One-Team

• Document and maintain Capital One and JLL records related to EHS (Compliance), Account refrigerant tracking and other programs as required. Assist with client Carbon Footprint initiative

• Special projects and other tasks/duties as assigned

Requirements

• 2+ years of experience in a related occupation

• Willingness to travel - 20%

• Proficient in Word, Excel and Google Suite programs

• Knowledge of Quality Engineering techniques, CMMS systems, and Quality Management Systems

• General comprehension related to mechanical systems

• Strong commitment to quality assurance and customer service

• Strong oral and written communication skills including the ability to communicate to all levels of management and willing to interface with a diverse customer base including technical and non-technical personnel

Estimated compensation for this position:

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

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Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

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Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.