Field Operations Clerk

WGL is seeking a Field Operations Clerk to support the Field Operations and System O&M field crew activities by researching, processing, maintaining, updating and documenting work activities for compliance, planned maintenance and service to customers.

Your Responsibilities:

• Create Job Packages for maintenance work including but not limited to printing of Service Record Cards, SmallWorld prints and other related documents.
• Initiate, update FMDRCT conditions and WMIS work requests.
• Initiate, update and document Miss Utility Locate Ticket information for maintenance work.
• Initiate permit requests in Web Portal and WMIS and documents information for maintenance work.
• Use CAD (Computer aided dispatch) and COS (Customer Order System) to track orders put in system.
• Compile reports on orders pending to dispatch and those dispatched to contractors.
• Process contractor invoices for payment.
• Provide support to the Technical Supervisor, and Supervisor.
• As directed, research customer complaints related to maintenance work performed in the field.
• Maintain or update network-based rosters, logs, lists, spreadsheets and/or databases related to Field Operations shifts, vehicles, equipment or other information.
• Provide other clerical support to Field Operations and System O&M field crews as directed by the Technical Supervisor or Supervisor.
• Make scanned or hard copies of documents as required and maintains or updates associated files.
• Communicate with internal and external WG customers as needed to perform assigned job duties.
• Perform other miscellaneous clerical duties, as needed.

Your Skills & Qualifications:

• High School Diploma/GED Required
• Working knowledge of Microsoft Office products required.
• Familiarity with CICS, COS, SMALLWORLD, WMIS, CTS, Web Portal, Web Extender/Application Extender tracking systems preferred.

Union: Yes

Bargaining Unit/Local: Office and Professional Employees International Union- Local No. 2

Rate Classification: Grade 4A- $24.82 per hour, per the Collective Bargaining Agreement

Number of Positions Available: 1

Please note that current union members will receive priority on these vacancies, per the Collective Bargaining Agreement.

For Canadian hires: AltaGas hires personnel on the basis of job-related qualifications. All qualified applicants will receive consideration without regard to a person's ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, record of offences, marital status, family status or disability or any other characteristic protected by applicable law.