Social Services Director

OVERVIEW:

The Social Services Director organizes files, schedules client appointments, and directs calls to the appropriate departments. They oversee and market utility programs while determining client eligibility. In addition, they build relationships with local businesses and coordinate community events.

DUTIES AND RESPONSIBILITIES:

• Oversee marketing and management of utility programs
• Assist client through community programs
• Determine applicant eligibility for services provided by The Salvation Army
• Input and maintain client records using WellSky program
• Interview and determine eligibility for utility assistance programs like REACH and EDS Director
• Provide clients with information and referrals to community programs that meet their needs
• Coordinate and network with other human services agencies and programs
• Support intake, reporting, and communication for various program placements
• Handle client intake, interviews, and documents for emergency food boxes
• Record and maintain daily data of services
• Represent administration at meetings and functions as assigned
• Other related duties as required

EDUCATION AND EXPERIENCE:

• High school diploma or equivalent (required)
• Bachelor's degree in Social Work or equivalent (preferred)
• Experience working in social services

SKILLS AND ABILITIES:

• Bilingual in Spanish (preferred)
• Excellent communication skills
• Team player
• Detail-oriented
• Self Starter

EQUIPMENT USED:

• Modern Office Equipment and Relevant Software

PHYSICAL REQUIREMENTS:

• Ability to lift up to 25 lbs. (usually file boxes)

ADA Statement:

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests if the accommodation needed is reasonable and no undue hardship would result.

Acknowledgment of Religious Purposes of The Salvation Army

Please note that The Salvation Army has a religious purpose and status as a church. We ask our employees that they do nothing to their relationship with The Salvation Army to undermine its religious mission. Employees must agree and understand that their services are a necessary part of The Army's religious purposes and their work-related conduct must not conflict with, interfere with, or undermine such religious programs or The Army's religious purposes.

At-Will

Any employment relationship with this organization is of an "at-will" nature, which means that an Employee may resign at any time and the Employer may discharge an Employee at any time with or without cause. It is further understood that this "at will" employment relationship may not be changed by any written document or by conduct unless such change is specifically acknowledged in writing by an authorized executive of this organization.