Credit Transfer Assistant

Monday - Friday, generally 8:00 AM - 5:00 PM, but some flexibility to set schedule between 8:00 AM and 6:00 PM; may occasionally require some nights/weekends

A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation's top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.

One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.

University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks that include numerous retail and restaurant discounts, savings on local child care centers and special rates for performing arts events.

The Study Abroad Office offers a flexible work environment, and this position may be eligible for some occasional hybrid work.

The Study Abroad Office ( SAO) at the University of North Carolina at Chapel Hill is the primary unit charged with study abroad program development, oversight, and advising. SAO creates transformative global learning experiences for all students to pursue their Carolina education at sites around the world. UNC Chapel Hill is a national leader in study abroad participation and ranks in the top 10 among all U.S. higher education institutions for annual study abroad enrollment. Based within the College of Arts & Sciences, the office oversees study abroad and domestic study programs that enroll students from the College as well as other UNC Schools. Programs include student exchange, direct-enroll, partner provider, and UNC faculty-led programs, and educational opportunities that encompass traditional courses, internships, research, service and virtual programs. The SAO employs a staff of approximately 20 full time professionals and manages a recharge center and total budget of $30MM, consisting of $15MM in cash and an additional $15MM in expense transactions. The Study Abroad Office serves over 2500 outgoing undergraduate students plus over 300 incoming students from UNC's global partners. The office collaborates with academic and administrative units throughout the College, as well as with other UNC schools in support the University's global mission. The Office is affiliated with UNC Global and is located in the FedEx Global Education Center. Though based within the College of Arts & Sciences, the office serves as a resource for the entire Carolina community.

The UNC Study Abroad Office is seeking a temporary assistant to support the day-to-day responsibilities and relevant projects of the Credit Team, primarily consisting of credit transfer for outbound students participating in study abroad programs. They will assist with facilitating the entire credit transfer process and manage the credit portal for students, departments, and other stakeholders. Additionally, this position will support other aspects of the credit transfer team, including advising, participation in student events, and other student support functions as requested.

Position Responsibilities & Expectations: This position will primarily be responsible for assisting with and/or overseeing: Regularly answer emails and advise outbound students on the credit transfer process; Process student and departmental credit requests in the Study Abroad Credit Portal, to include converting credits/grades earned on Study Abroad Office programs into UNC-Chapel Hill equivalencies; Evaluate returning student transcripts o Create study abroad credit transfer reports; Other regular clean-up of standard processes.

High school diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.

Strong writing and editing skills; attention to detail; ability to prioritize level of urgency of student and staff needs; excellent organizational and time management skills with the ability to switch back and forth between tasks frequently; experience in MS Office

Experience with processing credit or credit transfer, or understanding of curriculum at university or college level; knowledge of other complex software platforms and database systems, in particular People Soft or UNC's ConnectCarolina platform; advanced MS Excel and reporting creation; experience studying, living and/or working internationally is preferred; experience specifically with Terra Dotta ( TDS) software highly desired

Ability to switch back and forth between tasks frequently.

If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (919) 843-2300 or send an email to employment@unc.edu

Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.

The University is an equal opportunity employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities.