New

Information Technology Technical Associate

University of Illinois Chicago
United States, Illinois, Chicago
Sep 27, 2025
Information Technology Technical Associate Information Technology Technical Associate Hiring Department: Ambulatory Services Administration Location: Chicago, IL USA Requisition ID: 1037019 FTE: 1 Work Schedule: Mon-Fri 37.5 hours weekly Shift: Days # of Positions: 1 Workplace Type: On-Site Posting Close Date: October 10th, 2025 Salary Range (commensurate with experience): $64,854.00-$97,281.00 About the University of Illinois Hospital & Health Sciences System (UI Health) The University of Illinois Hospital & Health Sciences System (UI Health) provides comprehensive care, education, and research to the people of Illinois and beyond. A part of the University of Illinois Chicago (UIC), UI Health comprises a clinical enterprise that includes a Joint Commission-accredited tertiary care hospital and outpatient clinics, and the Mile Square Health Center network of federally qualified health centers. It also includes the seven UIC health science colleges: the College of Applied Health Sciences; the College of Dentistry; the School of Public Health; the Jane Addams College of Social Work; and the Colleges of Medicine, Pharmacy, and Nursing, including regional campuses in Peoria, Quad Cities, Rockford, Springfield, and Urbana. UI Health is dedicated to the pursuit of health equity. Learn more: https://hospital.uillinois.edu/about-ui-health Benefits eligible positions include a comprehensive benefits package which offers: Health, Dental, Vision, Life, Disability & AD&D insurance; a defined benefit pension plan; paid leaves such as Vacation, Holiday and Sick; tuition waivers for employees and dependents. Click for a complete list of Employee Benefits. Position Summary Provides technology leadership, support and expertise to guide users to most efficient and effective scheduling system project design choices. Directs and manages projects from initial request to design build and implementation phases. Duties & Responsibilities Establishes project team and provides leadership in definition of scope, analysis of best practice, data collection, status reports and timelines, meeting schedules and agendas. In collaboration with Information Services project team, designs, builds and tests functionality and integration. Develops and conducts focused surveys and/or gap analyses related to technology projects including adoption readiness and post-implementation success. Analyzes, interprets and summarizes data and produces detailed reports. Develops documents and educational materials detailing new workflow, policies and guidelines. Develops and implements group and individualized end-user informatics training and support during project go-live phases. Serves as subject matter expert in scheduling and front end operations applications. Manages and oversees technology project requests for changes to scheduling system tools and interfaced applications. Initiates and manages the design, build, and implementation of new schedules and revisions. Maintains standardization of scheduling system design and build to ensure consistency in reports, appointment access and availability, system navigations, and application utilization. Perform other related duties and participate in special projects as assigned Minimum Qualifications Bachelor Degree - Computer Science, Engineering, Information Systems Management, related information management field or a clinical area of study. Minimum of four (4) years professional level IT experience within IT Support Services which includes demonstrated experience providing end-user technical and troubleshooting support with computer hardware, software within desktop and networking environments via, telephone, ticketing systems and/or onsite resolution. Demonstrated experience with information system design and implementation in outpatient services or related health care facilities. To Apply: For fullest consideration click on the Apply Now button, please fully complete all sections of the online application including adding your full work history with specific details of your duties & responsibilities for each position held. Fully complete the education, licensure, certification and language sections. You may upload a resume, cover letter, certifications, licensures, transcripts and diplomas within the application. Please note that once you have submitted your application you will not be able to make any changes. In order to revise your application you must withdraw and reapply. You will not be able to reapply after the posting close date. Please ensure the application is fully completed and all supporting documents have been uploaded before the posting close date. Illinois Residency is required within 180 days of employment. The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify. The university provides accommodations to applicants and employees. Request an Accommodation To apply, visit https://uic.csod.com/ux/ats/careersite/1/home/requisition/16982?c=uic Copyright 2025 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-9cfb38f38e69854e8245ff00a86c9fed