Intern - Year Round (Project Support)

Overview

The Year-Round Intern will support the Security & Branch Support Services (SBSS) team, which manages access control systems, security equipment, and backend applications across NFCU campuses and branches. Responsibilities include assisting with access code issuance, activation/deactivation, and maintaining secure operations at branch and micro-site locations.

*** A requirement of this position is you must be currently enrolled in college level courses or a degree-seeking program throughout the duration of the internship. Please upload your transcripts by adding them to the "Intern Proof of Enrollment" section of the application.

Responsibilities

• Provide support to assigned department; may work on small projects or portions of larger projects
• Support business strategy and initiatives within the business unit and/or across the organization
• Assist and collaborate with various levels of staff to accomplish tasks/assignments
• Perform research and analysis; may include quantitative and/or qualitative analysis
• Maintain professionalism in all interactions, placing member service as priority
• Provide comprehensive day-to-day operational support
• Provide support in functional areas of the credit union
• May provide direct member service in high volume situations
• Process and update data in automated systems; may generate and analyze reports
• Perform other duties as assigned

Qualifications

• Must be pursuing a degree from an accredited college/university
• Ability to exercise initiative and good judgment to make sound decisions
• Ability to adapt to new technologies
• Ability to provide exceptional customer service
• Ability to work independently and in a team environment
• Effective interpersonal, verbal, and written communication skills
• Effective research, analytical, and problem solving skills
• Effective skill maintaining accuracy with attention to detail and meeting deadlines
• Effective word processing and spreadsheet software skills
• Effective organizational, planning and time management skills
• Must be pursing degree from an accredited college/university

Desired Qualifications:

• Experience with Microsoft Word (MS)
• Experience with Power BI
• Experience with SharePoint

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