Tech Business Operations Partner

Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits?

Our "people helping people" philosophy has guided us since 1935, driving our deep commitment to serving our members, communities, and each other. When you join our team, you become part of a purpose-driven organization where your work makes a real difference.

While we're proud of our history, we're even more excited about our future. With business and technology transformation on the horizon, there's never been a better time to be part of BECU.

PAY RANGE

BENEFITS

Employees and their eligible family members have access to a wide array of employee benefits, such as medical, dental, vision and life insurance coverage. Employees have access to disability and AD&D insurance. We also offer health care and dependent care flexible spending accounts, as well as health savings accounts, to eligible employees. Employees are able to enroll in our company's 401k plan and employer-funded retirement plan. Newly hired employees accrue 6.16 hours of paid time off (PTO) on a per pay period basis based on hours worked (up to a maximum of 160 PTO hours per year) and receive ten paid holidays throughout the calendar year. Additional details regarding BECU Benefits can be found here.

IMPACT YOU'LL MAKE:

The Tech Business Operations Partner is responsible for supporting diverse business management functions at the department or line of business level within the Technology division. This position will act as a strategic partner to aligned senior leader(s) in the areas of organizational rhythm of business, action tracking and management, executive communications and storytelling, program/project management, and other business management/ executive office functions. This role will bring a strategic business mindset, execute business results, and successfully partner with a wide group of stakeholders demonstrating capability for business management, organizational skills, growth mindset and an ability to execute in a fast-paced, sometimes ambiguous, and ever-evolving environment.

To join this dynamic team, we require candidates to be residents of WA, ID, OR, AZ or TX. If you're located in Washington state and within a reasonable driving distance from Tukwila, we are requesting that you come into our HQ on Tuesdays & Wednesdays.For those candidates that live outside the commute distance of TFC and in any of our approved remote locations, this role will be remote. Remote or onsite, we are committed to ensuring you are fully engaged and included in our collaborative environment.

WHAT YOU'LL DO:

• Strategic Collaboration: Partner with divisional leaders to support the execution of organizational strategies, streamline business routines, and align processes with technology goals.
• Operational Coordination: Manage the rhythm of the business by organizing reviews, communications, and engagement activities that promote transparency and operational efficiency.
• Business Insight Development: Provide data-driven insights and recommendations to support decisions related to staffing, strategy, governance, and budget planning.
• Executive Communication: Create clear, compelling narratives and visual materials that effectively communicate complex topics to a variety of audiences.
• Project and Program Oversight: Lead and manage special projects and programs, applying sound judgment and best practices in change management to ensure successful outcomes.
• Stakeholder Engagement: Represent divisional leadership in meetings and communications, fostering alignment and collaboration across internal and external stakeholders.
• Process Optimization: Identify and implement improvements to business management and executive office processes to enhance efficiency and effectiveness.
• Cross-Functional Alignment: Build and maintain strong working relationships across teams to support business priorities and ensure consistent communication of leadership objectives.
• Business Understanding: Maintain a comprehensive understanding of the business landscape to provide informed recommendations and support evolving priorities.

• Adaptability and Support: Take on additional responsibilities as needed, demonstrating flexibility and a commitment to continuous learning and improvement.

This isn't just about ticking off tasks on a list. It's about making a significant, positive change in BECU's journey, where your contributions are valued, and your growth is continually fostered.

WHAT YOU'LL GAIN:

• Leadership and Influence: Work closely with senior leadership, influencing key business strategies and initiatives while honing your leadership and decision-making skills.
• Opportunity for Impact: Drive meaningful improvements in operational processes and organizational effectiveness, leaving a lasting impact on the division's success.
• Collaboration and Visibility: Partner with cross-functional teams and stakeholders, gaining exposure to diverse areas of the business and contributing to enterprise-wide initiatives.
• Skill Development: Enhance your expertise in business operations, executive communications, and program management, positioning yourself for future career growth.

QUALIFICATIONS:

Minimum Qualifications:

• Bachelor's degree in business, communications, or a related field, or an equivalent combination of education and professional experience.
• At least 10 years of experience in roles such as executive office operations, business operations, program or project management, or similar functions.
• Proficiency in Microsoft 365 tools, including Office, Teams, and SharePoint, with advanced skills in PowerPoint and Excel.
• Experience developing executive-level communications and presentations, with proficiency in presentation software and data analysis tools.

Preferred Qualifications:

• Advanced degree in business, communications, or a related discipline
• Experience working in complex, matrixed, and fast-paced environments, with demonstrated ability to apply analytical thinking, attention to detail, and effective problem-solving in situations that may lack clear direction.
• Proficiency in verbal and written communication, with the ability to convey complex and technical information in a clear and business-relevant manner.
• Experience in executive storytelling and communications, with advanced skills in presentation software and data analysis tools
• Demonstrated technical proficiency and strategic thinking, with the ability to assess challenges, identify opportunities, recommend solutions, and implement improvements.
• Demonstrated skill in developing strategic narratives and presentations that effectively convey complex information.
• Familiarity with operational frameworks such as Rhythm of Business (ROB), Objectives and Key Results (OKRs), and performance tracking methods.

JOIN THE JOURNEY

Ready to make an indelible impact? Eager to be a part of a collaborative and innovative team where your ideas and contributions don't just fill a role, but fuel the growth and success of BECU? This is more than a job - it's a chance to elevate your career, skills, and future, all while contributing to the robust technological landscape of BECU.

Embrace the opportunity to grow with us. Apply now, bring your expertise to the table, and let's achieve excellence together at BECU. Your journey of influence, innovation, and impactful contribution starts now.

#BECU #YourGrowth #BECUJourney

BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.