New 
Data Integrity Operation Analyst, Health Information Management
 Mass General Brigham (Enterprise Services) | |
 United States, Massachusetts, Somerville | |
| 399 Revolution Drive (Show on map) | |
 Sep 21, 2025 | |
|
Reporting to the EMPI Operations Manager, the Data Integrity Specialist is responsible for ensuring the integrity and accuracy of patient records within the EMPI at Mass General Brigham (MGB). This position requires a high level of analytical skills and investigative abilities to maintain data integrity across MGB entities and affiliates.
The ideal candidate for this role possesses strong analytical skills, can work independently and in a group setting, and excels in a fast-paced environment. They play a vital part in maintaining patient identity and data integrity by using their skills and tools to resolve identity discrepancies to support patient care delivery, data exchange, analytics, and critical business processes throughout the MGB network. * Analyze and resolve complex data discrepancies presented in various work queues (i.e., potential duplicates, patient overlays, data conversion, and data integration models) utilizing various identity applications * Determine root cause of data integrity issue, develop appropriate and comprehensive correction plan, and participate in the correction process collaborating with others as necessary. * Observe and report operational trends or issues, communicate relevant findings to management and team members. Actively contributes to process improvement plan or initiative. * Provide education to end users on established MGB policies and procedures regarding data integrity and patient identity to support standardization throughout the organization * Deliver excellent customer service to patients and advocates patient rights to confidentiality through interaction with MGB entities, affiliates, community practices, and the public. * Maintain comprehensive knowledge of departmental policies, procedures, and all job-related applications. * Shows ability to work independently as well as cooperatively with others, contributing to a cohesive team environment * Participates in on-call support rotation, providing 24/7 availability to address and resolve any urgent system issues or concerns that may arise. This involves promptly responding to calls, diagnosing problems, and implementing effective solutions to remediate the issue. * Uses the MGB values to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration * Performs other duties as assigned and Complies with all policies and standards Education
Experience
* M-F Eastern Business between the hours of 7AM - 5PM EST required Mass General Brigham Incorporated is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. | |