Administrative Specialist

Staffmark is seeking a professional, organized, and customer-focused Administrative Specialist to support office operations, customer communications, and internal processes. This role is ideal for someone with administrative, HR, and bookkeeping experience who thrives in a fast-paced environment and enjoys working with people over the phone and in person.

Pay: $20-$25/hr (Depending on experience) | Shift: Day Shift | Monday - Friday, 8:00 AM - 4:30 PM

Responsibilities

• Answer phones, provide exceptional customer service, and maintain detailed call logs
• Coordinate staff schedules and manage the Work-in-Progress (WIP) Board
• Prepare job paperwork for crews and estimators, including First Notice of Loss (FNOL) documentation
• Manage job file documentation, subcontractor communications, and compliance with NAPA and third-party programs
• Track franchise-specific compliance documents and fixed assets
• Handle billing, accounts receivable, bookkeeping, petty cash, payroll, and Royalty Reports
• Maintain organized file systems, company calendar, and office supplies
• Manage incoming/outgoing mail, emails, faxes, and internal communications
• Support HR documentation, employee onboarding, safety, and policy reviews
• Coordinate software updates, computer backups, and website maintenance
• Assist with marketing mailings, Continuing Education (C.E.) courses, and 6-month recalls
• Perform other duties as assigned to support office operations and team success

Qualifications

• High school diploma or equivalent required
• Proven administrative experience with HR/bookkeeping responsibilities
• Proficient in Microsoft Office and adaptable to new software
• Strong communication, organizational, and multitasking skills
• Detail-oriented, reliable, and professional
• Comfortable managing phone communications with customers and staff

Why You'll Love This Job

We offer a comprehensive benefits package to support your health, financial goals, and work-life balance. This includes medical, dental, vision, and life insurance, short-term disability coverage, a 401(k) retirement plan, weekly pay every Friday, employee discounts, and referral bonus opportunities.

Apply today! Click "Apply Now" to start the simple application process. We look forward to connecting with you!

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