Credit and Collections Specialist

BeaconMedaes is seeking a skilled Credit and Collections Specialist to join our team.

In this role, you will be responsible for analyzing and managing accounts receivable risk, ensuring timely collections, and optimizing cash flow. The ideal candidate will deliver exceptional customer service while maintaining compliance with internal financial policies and external regulations.

Responsibilities are focused on the following:

• Perform credit checks using defined sources and strategic judgment
• Assign or recommend credit limits based on customer profiles and transaction risk
• Understand and manage documentary tools such as letters of credit and statutory mechanic's liens.
• Maintain accurate customer demographic profiles in SAP
• Support new customer onboarding and credit setup in collaboration with sales and service teams
• Review financial and payment history to recommend credit lines and release credit holds
• Manage a defined portfolio of customer accounts in the U.S. and Canada to ensure timely payment
• Monitor aging reports and initiate collection actions for overdue accounts
• Log disputes and collection activities in SAP; collaborate with sales teams to resolve issues
• Record and manage "Promise to Pay" agreements and follow up on commitments
• Coordinate with internal teams to resolve unapplied credits and payment discrepancies
• Prepare and submit accounts for third-party collections when necessary
• Communicate proactively with customers via phone and email to resolve billing issues
• Build trust-based relationships to improve payment behavior and reduce future disputes
• Provide timely feedback and support to internal stakeholders regarding AR status
• Perform other duties as assigned

Experience

• Bachelor's degree in finance, Accounting, or a related field - or equivalent professional experience.
• 3+ years of experience in credit analysis and collections
• Proficiency in SAP and FSCM Collections Management tools
• Strong understanding of AR processes, dispute resolution, and credit risk assessment
• Excellent communication and negotiation skills
• Ability to work independently and collaboratively across departments and time zones

Preferred Attributes

• Experience supporting customers in the US and Canada
• Familiarity with construction project billing and retainage terms
• Knowledge of sales tax exemption processes and the Vertex system
• Commitment to sustainability, compliance, and continuous improvement

Travel- Up to 5% of local and international travel may be required, depending on business needs.

This role requires a hybrid work arrangement based out of our Sacramento, CA office.

Here at BeaconMedaes, we play a vital role in helping healthcare facilities sustain patients when they are at their most vulnerable - and innovation is a huge part of our lifeblood. Our brand promise, "Life is in the Details," represents one of our core values, as patient lives literally depend on our work. And when new employees join our team, we strive to ensure they understand that medical gas is a life-safety system and a critical asset in healthcare facilities. One day, one of our moms, dads, grandparents, or children could be a patient - and we aim to ensure that every solution we provide is up to the standards that we would want for them.

Further, we know that the longevity and success of BeaconMedaes would not be possible without our people - the BeaconMedaes family. We are supported by employees who are passionate about taking care of customers, and we know that this passion is the key to our prosperity.

At BeaconMedaes we offer attractive benefits including:

• The compensation range based on skill and experience for this position is $26.98 to $33.72 hourly.

• Excellent compensation package, including a flexible benefits plan, and 401 (k) retirement plan
• Health insurance/ Dental insurance/ Vision insurance
• Paid time off
• Life & Disability insurance plans
• Various wellness programs
• Voluntary benefit programs available including pet insurance, legal plans, identity protection, etc.
• We offer education assistance after 1 year of employment
• Opportunities for professional development
• We provide a collaborative, inclusive, and flexible work environment

Start your career journey with us and learn what it means to be part of the BeaconMedaes family. We offer a wide range of interesting roles and many opportunities to grow and thrive.

BeaconMedaes provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We offer reasonable accommodation for any part of the employment process due to a physical or mental disability. Please contact the HR team at 803-817-5600 or medgas.jobs@beaconmedaes.com on a case-by-case basis.