Field Technical Representative

Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.

GENERAL PURPOSE OF THE JOB: The Field Technical Representative ensures proper application of Tremco CPG products in accordance with all company and industry guidelines by providing on-site application and problem resolution.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Provide independent support for primary territory product lines.

• Recommend products and solutions outside of primary product lines with occasional direction.

• Ensure compliance with best practice standards for application or installation to protect against and mitigate potential warranty issues.

• Provide site support by performing general and complex product applications/installations.

• Perform substrate analysis using specialty equipment.

• Keep up-to-date technically on practical procedures, specialized techniques to apply new knowledge within the field.

• Provide field support by collecting data for project or product specific testing and interpreting results.

• Recommend application and installation policies within technical literature.

• Coordinate 3^rd party testing certification/approvals.

• Provide live and/or web-based training for internal staff and/or external customers. Create instructional hands-on demonstrations in a classroom, distributor locations, or job site settings showing application or installation of products. Exercise clear and confident communication of product lines and construction practices during presentation delivery.

• Support qualified applicator program and/or authorized product installation program.

• Use relevant information and individual judgment to determine whether designs, applications, and installations comply with local codes, industry standards, and regulations.

• Maintain records associated with job site visits and project completions.

• Aids in new product review to ensure product feasibility and value engineering aspects.

• Ensure customer satisfaction and works to resolve issues for optimal outcomes.

• Provide feedback on customer recommendations and suggestions.

EDUCATION REQUIREMENT: High school diploma or general education degree (GED).

CERTIFICATION REQUIREMENT: Driver's license.

EXPERIENCE REQUIREMENT:

• 4-7 years Technical Service, Construction, Project Management, Field Management, or similar experience.
• Hands-on experience with product applications or installation of commercial sealants and waterproofing.
• Possess a general understanding of field-testing methods and techniques.

OTHER SKILLS, ABILITIES, AND QUALIFICATIONS:

• Building and construction knowledge of materials, methods, and the tools involved in the construction or restoration of buildings or other structures.
• Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
• Knowledge of chemical composition, structure, and properties of substances and of the chemical processes and transformations they undergo. This includes chemistry of current and future products and systems.
• Customer Service skills, including needs assessments and evaluation of customer satisfaction.
• Excellent communication, listening, and interpersonal skills, with the ability to work collaboratively with internal teams and external partners.
• High level of attention to detail and organizational skills, with the ability to effectively manage timelines, meet deadlines, and manage project scope.
• Strong problem-solving skills with the ability to manage multiple, simultaneous projects with competing priorities.
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Ability to travel up to 50% within assigned region. Travel may be on short notice with overnight stays.

PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, climb, balance, kneel, talk, hear, and lift up to 50 lbs.

BENEFITS AND COMPENSATION:

The hourly rate/salary range for applicants in this position generally ranges between $81,717.11 and $102,146.13 . This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.

The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.

All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.